Requisition ID: 20058 Department: Transit Services Dept. Service: Transit Strat Comm&External Rel Service Branch: Transit Strategic Communications Branch Employment Type: 1 Full-time Permanent Work Hours: 35.00 hours per weekAffiliation: ATU 1760 Salary Information: $59,211.88 - $83,982.08 annually (2023 rates of pay)Location: Transit Service, 1500 St.Laurent City: Ottawa, ON Job Category: Transit Services - OC Transpo Application Close: 15/12/2025JOB SUMMARY
Transit Information & Marketing is responsible for the delivery of transit customer information services and new customer information programs for wayfinding and consistency of the OC Transpo brand and messaging to improve the customer experience and transit services in the City of Ottawa.
Working in a high-volume, operational environment with critical deadlines, you provide art directions and designs and/or create transit-related artwork for Transit Services, including maps, brochures, timetables, web site graphics, advertisements, banners, signs, billboards, vehicle branding designs, and logos. You also advise on and ensure adherence to OC Transpo visual identity standards, coordinate graphics production, and design and prepare materials for marketing and promotional campaigns.
EDUCATION AND EXPERIENCE
Completion of 3 year community college diploma or university degree in Graphic Design, Illustration, Industrial Design or Fine Art. Course work in either area alone must be complemented by demonstrated ability in the other areas (e.g. through a portfolio).
Minimum of 4 years of experience in graphics production with an emphasis on creative design, solutions including exposure to a wide variety of production processes, specification preparation and experience with Web Design. Experience must include using computer graphics systems and software.
KNOWLEDGE
Knowledge of organizing concepts and principles of transit, such as geography, routes and schedules
Advance knowledge of design principles including colour theory, typography and composition
Knowledge of the hardware and software used in desktop publishing
Knowledge of transit industry signage and graphic design
Knowledge of internet, web browser and web based design
Knowledge of specification preparation for printing or photographic services
Knowledge of accessibility standards for print, bilingualism policy and clear print guidelines
Expert knowledge of OC Transpo Visual Identity Standards
Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
Able to work independently with minimum supervision, and collaboratively with all staff as part of a team
Possess organizational skills and flexibility to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
Skilled in general page composition, layout and illustration
Skilled in the use of different materials and media
Skilled in digital photography and photo reproduction techniques
Possess computer literacy in MS Office Suite in a Windows environment, including use of the intra/internet
Able to use graphic production applications such as Quark Xpress, Adobe Illustrator
Able to analyze customer expectations to identify the essential/important information content essential to understand/use the transit system
Able to understand functional constraints (such as sight lines, letter sizes or colour combinations for legibility) and to appreciate technical limits imposed by different media or productions processes
Able to demonstrate initiative, substantial creativity and resourcefulness
Able to communicate effectively, both orally and in writing
Able to resolve cartographic design problems and production problems
Able to manage design projects and external design firms
Able to work in a fast-paced, often stressful work environment
Attentive to detail
Able to exercise sound judgment
Possess a work record of good attendance and job performance
WHAT YOU NEED TO KNOW
Language Requirement: English oral, reading, writing
Additional vacancies may occur during the competition process
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions. Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.
