Floor Coordinator
Ricoh is currently looking for career-oriented individual to coordinate on a daily basis with outside contractors and in-house services performing a wide variety of tasks related to the maintenance and operation of the building grounds. The Floor Coordinator with perform a variety of duties to support the building and Division's daily operations such as office services including mail, courier, duplication and security.
RESPONSIBLILTIES
Schedule and assign work requests for outside contractors and in-house services, and oversee completion of assigned projects and services i.e., electrical, voice/data cabin, plumbing, waste disposal, recycling, repairs, painting, carpet cleaning etc
Administrative support for training on alarm system activation/ deactivation for new hires
Maintain a database of service vendors, contracts and invoices paid
Ensure janitorial services in the building meet quality standards
Liaise with building security company to ensure the reliability of the building alarm system
May be required to attend to security alarms after hours
Issue, activate and deactivate swipe cards as necessary
Report building maintenance issues i.e., plumbing, electrical to the Maintenance Department
Monitor the use of kitchen supplies and maintain kitchen equipment/appliances
Respond to a variety of Client requests: cut office/cabinet keys, hang cabinets, order beverages for meetings etc.
Coordination of office moves and review and change of floor plans. Work with applicable vendors to manage office moves and order of furniture
Coordinate small construction projects i.e., conversion of conference room to office
Respond to requests from the Division to order new office furniture, repairs and modifications of existing furniture. Coordinate office space reconfiguration. Maintain and inventory of used office furniture for the Division, making it available for other use
Design, develop and document processes and procedures specific to support Clients environment
Monthly SLA and metric reporting
Deliver agreed levels of service (as defined in customer SLA)
QUALIFICATIONS
EDUCATION & EXPERIENCE:
Industry related training
Post-secondary diploma is required
Minimum 2 years of experience in roles with similar responsibility, scope and skills
Previous service, support, technical or operational experience with customers
SKILLS:
Excellent interpersonal skills with the ability to quickly develop business relationships
Strong self-motivation to drive results
Excellent communication skills both verbal and written
Effective use of Microsoft Office
Ability to lift 30+lbs. as necessary
Valid driver's license
