Fundserv has been the indispensable hub for the Canadian investment industry for over 30 years, connecting manufacturers, distributors, intermediaries, and service providers to build solutions that simplify business interactions and promote innovation in the industry. We do this by focusing on our corporate values of Collaboration, Adaptability, Integrity, and Respect.
We are looking for a Privacy Manager who will act as the subject matter expert and go-to person for the business on privacy regulations and their application to Fundserv.
In this role, you will…
Work collaboratively with Legal, Privacy team to understand regulatory requirements as they apply to Fundserv, explain the requirements and provide guidance and advice in a consulting role for privacy compliance within the organization and aid business teams and management on the interpretation of privacy laws, government and internal policies, and industry standards;
Work with Risk and Internal Audit to help the businesses understand their privacy risks and design effective controls for implementation by the business to manage those risks;
Evolve the Fundserv privacy program and infrastructure that defines, develops, maintains, and implements policies and processes to enable consistent, effective privacy-compliant practices that minimize risk, balance operational imperatives, and ensure the confidentiality of personal information (including health and financial information) across our global business processes;
Create, implement and promote activities to champion information privacy awareness within Fundserv and develop and implement standard methodologies;
Coordinate and lead the establishment and ongoing maintenance of the privacy impact assessments (PIA) and related assessment exercises (e.g., data mapping) for all material business processes, products and services;
Participate in vendor risk management processes by explaining to the businesses the privacy requirements as they pertain to vendors of different risk levels and help the business negotiate vendor agreement on the requirements;
Participate in CSAE 3000 (SOC 2) for internal controls and governance processes as they pertain to privacy requirements and how they can be best incorporated into the CSAE 3000 report and audit;
Maintain and monitor the process for receiving, documenting, tracking, investigating, and acting on all privacy related complaints and breaches in coordination with other similar functions and, when necessary, external legal counsel.
Why you are the person we’re looking for…
You’ve demonstrated the ability to do the following, gained through education and/or experience:
Build and enhance privacy programs using advanced knowledge of relevant privacy laws, regulations and standards in Canada, the US, and the EU.
Using the principles of change management and project management, execute privacy/compliance programs, risk management, and operational improvements.
Foster strong relationships through cross-functional collaboration, teamwork, and problem-solving.
Utilize your knowledge of IT and data management systems to improve security around sensitive information.
Explain complex information to key stakeholders using effective communication and presentation skills.
The following is not required but will be a bonus:
Education in Business, Legal, or Information Systems is preferred
Professional Privacy Certification such as CIPP or equivalent is an asset
Fundserv will cover the cost of maintaining your CIPP.
We recognize that there are different paths to gaining skills, so if you have diverse experience which doesn’t match the criteria exactly but you think you would be great in this role, we invite you to apply!
Why Work Here
Our Benefits and Perks
We’ve consistently been recognized as a GTA Top Employer and a Canada Top Small & Medium Employer. Below are some of the reasons why:
Employer-paid premiums for group health plan, including a Healthcare Spending Account
Up to $2,000 per year for mental health practitioners and corporate-wide mental health days per year
Wellness benefit for gym memberships, workout equipment, meditation and wellness apps, and more!
RRSP matching program
$500 one-time stipend for home office equipment and monthly home-internet subsidy
Access to tools like LinkedIn Learning and Pluralsight and additional training opportunities
EI top-up programs for maternity and parental leave, family medical, and family caregiver leave
Ability to work out of province for 20 days after 2 years of employment
Our Hybrid Work Policy
We recognize the importance of flexibility and work-life balance, and as such our hybrid model is purpose-led – we come in for a reason, not to fill a quota.
