COMPANY DESCRIPTION :
Our client is a global, non-profit organization at the forefront of advancing a critical sector of international transportation. The work focuses on driving innovation, setting industry standards, and enabling sustainable growth worldwide. Through collaboration and cutting-edge technology, we help organizations deliver safer, smarter, and more efficient experiences for millions of people every day.
JOB DESCRIPTION :
As the Dynamics 365 Solutions Specialist, you will play a pivotal role in modernizing our business processes and enabling data-driven decision-making. Your expertise will directly impact global transortation operations by streamlining workflows, improving system integrations, and reducing reliance on external development. This is an opportunity to lead digital transformation from within and make a tangible difference in how our organization serves the industry.You will ensure the system meets business needs while managing configurations, integrations, and governance.
TASKS AND RESPONSIBILITIES :
Serve as the internal technical expert for Microsoft Dynamics 365 CRM.
Configure and customize CRM forms, workflows, dashboards, and business rules.
Collaborate with stakeholders to translate business requirements into technical solutions.
Manage integrations with ERP (Business Central), marketing tools, and analytics platforms.
Maintain data accuracy and enforce governance standards across CRM.
Develop low-code automations using Power Platform tools (Power Apps, Power Automate).
Monitor system performance, scalability, and usability for end users.
Document and maintain CRM change controls and lifecycle processes.
Provide internal support and training to drive CRM adoption.
Partner with cross-functional teams (Finance, Membership, Marketing) to align CRM functionality.
Profil
QUALIFICATIONS :
DEC or Bachelor’s degree in Computer Science, Information Systems, or other relevant training
Minimum 2 years' experience with Microsoft Dynamics 365 CRM configuration and Power Platform tools
Proficiency in Power Apps, Power Automate, and Dataverse
Working knowledge of integrations via REST APIs and Azure Logic Apps
Familiarity with Power Fx and low code customization practices
Microsoft Certified: Power Platform Developer Associate or Dynamics 365 Customer
Engagement Functional Consultant Associate preferred
Must be fluent in English (spoken & written)
Strong cross functional collaboration and communication skills
Ability to work independently while managing stakeholder input
Resourceful, adaptable, and user focused in a dynamic environment
Informations contractuelles
WORK CONDITIONS :
Permanent position, 40 hours / week
Salary between 85 00 to 100 000$ base / yearly depending on experience
Bonus added
Hybrid work environment
4 weeks of vacation/year
5 sick days/ year. 5 mental wellness days/year
Employee cell phone (iPhone) with TELUS Health virtual care included
Health insurance coverage from your first day of employment.
RSP plan after 1 year in service
Opus/EXO Transit discount on monthly pass.
Employee recognition points earned to convert into redeemable gift cards
Very flexible employee monthly wellness account to use to achieve a greater work life balance
Note : The masculine is used to lighten the text without prejudice to the feminine form.
ANY QUESTIONS ABOUT THIS ROLE?
Contact the assigned recruiter (see at the top right of the page)
514.842.7846Check the contact information of our team here.
