What is the opportunity?
We are a firm that does things a little differently. This is your opportunity to join our high-calibre, experienced group of professionals on a mission to re-imagine the future by changing the way that buildings are conceived and constructed. Entuitive is looking for a Business Development – Data Analyst based out of our Toronto office.
Reporting to the Business Development (BD) Enablement Manger, the successful candidate will manage data integrity and performance to support client engagement, pursuit strategies, and organizational growth. This role is critical in ensuring that the accessible data is not only a reliable system of record but also a powerful tool for decision-making.
The current CRM operates within an Enterprise Resource Planning (ERP) system, with a transition to a dedicated CRM platform planned for 2027. The successful candidate will support data integrity, pursuit data governance, and analytics within the ERP system, while helping to shape and transition these initiatives into the future CRM environment.
What will you do?
Client Data Integrity
Support the maintenance of client organization hierarchies within the CRM by collaborating with key stakeholders (Pursuit Champions, Regional BD reps, Sector BD reps, Finance, and Ennovation teams).
Monitor client movements and help keep client lists updated for events, performance surveys, and related activities.
CRM Management & Governance
Help implement and follow CRM processes and best practices.
Ensure data accuracy, consistency, and completeness across client, contact and opportunity records.
Contribute to the development and enforcement of CRM usage standards, workflows, and data governance policies.
CRM Support & Training
Serve as a primary point of contact for day-to-day CRM queries.
Update and maintain CRM training materials, guides, and resources.
Provide training to CRM Users to ensure effective CRM adoption and usage across the organization.
CRM Analysis & Insights
Analyze CRM data to identify trends, gaps, and opportunities across sectors, clients, and regions (Vancouver, Calgary, Edmonton, Toronto, and Ottawa).
Support the preparation of presentations and summaries that inform business development and strategic planning initiatives.
Assist with data audits and follow-up actions to improve reporting accuracy over time.
Other Duties
Contribute to additional business development initiatives as needed, including BD Return on Investment (BD ROI) tracking, data support for key pursuits, and other related tasks.
Participate in ongoing improvement projects and gain exposure to CRM optimization and BD analytics work.
What do you need to succeed?
Bachelor’s degree in Business Administration or a related field.
3-5 years of experience in CRM administration and data analytics, preferably in the AEC or professional services industry.
Strong understanding of business development processes and pursuit lifecycle.
Proficiency in CRM platforms (e.g., MS Dynamics, Salesforce) and reporting tools (e.g., Power BI, Excel).
Excellent analytical, communication, and stakeholder management skills.
Detail-oriented with a proactive, collaborative, and solution-focused mindset.
Working knowledge of BST ERP is considered an asset in this role.
Why Entuitive?
Flexible working hours, 37.5 hour work week.
Minimum 3 days a week in office. Building strong relationships and collaborating internally is important to us!
Commitment to staff growth through mentoring and training.
Employer paid medical, dental, and vision insurance premiums for employees and their dependents.
Generous parental leave policy.
RRSP matching up to 5%.
Participation in our discretionary profit-sharing plan.
How does collaboration happen?
All positions require in-office presence 3 days a week. Building strong relationships and collaborating internally is important to us! Collaborate virtually for the remainder of the week.
About Entuitive
We are deeply committed to fostering an inclusive, equitable, and accessible environment where all employees and clients feel valued, respected, and supported. Entuitive will ensure that reasonable accommodations are made to persons with disabilities during the recruitment and assessment processes.
If you are excited about this opportunity and are interested in learning more about Entuitive, please check out our About Us page.
At Entuitive, we prioritize human-centric evaluation methods and do not utilize AI for screening or recruitment processes.
