Why you’ll love working here: high-performance, people-focused culture our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves learning and development initiatives, including workshops, Speaker Series events and access to LinkedIn Learning, that support employees’ career growth membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account). optional post-retirement health and dental benefits subsidized at 50% yoga classes, meditation workshops, nutritional consultations, and wellness seminars the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers Job Summary Reporting to the VP, Investment Operations of the Finance Division, the Senior Director is responsible for providing leadership to the Investment Operations function at HOOPP for public markets securities. . The incumbent serves as a knowledge expert for HOOPP’s portfolio of complex strategies, trade lifecycle activities, and our treasury operations functions. In addition to in-depth product knowledge the role will also possess a general understanding of all downstream processes such as valuations, risk, compliance, accounting and reporting. This is critical as operations impact all downstream processes. Accordingly, the integrity, accuracy, and timeliness of trade processing and settlements of the Capital Markets portfolio is critical in delivering on our mandate. The role requires strong partnership with other senior leaders across Finance, Risk, IT, and considerable interaction with investment professionals in the Investment Division. The Senior Director is also required to liaise with peers in the industry, HOOPP’s auditors, regulators, custodians, external broker/dealers, and other external parties. What you will do: Leadership Lead and direct a large team of professionals. This encompasses providing strategic direction, planning and prioritization of work as well as establishing the department structure and related staffing requirements, training plans and annual objectives. Build a high-performance team and develop staff competencies to meet the department’s mandate through coaching, mentoring, and providing feedback to staff on a continuous basis. Create a culture of teamwork and knowledge-sharing throughout the Finance Division and HOOPP. Instill in the team the spirit of innovation and continuous improvement. Operational Excellence Champion the evolution of workflow design, reengineering, and automation to continuously improve efficiency and reduce operational risk. Provide guidance and oversight to the operations functions to ensure that they adhere to industry best practice and HOOPP’s trade execution policy including seamless integration with downstream processes and reporting. Oversee the operational functions to ensure compliance with market, regulatory and industry requirement, such as but not limited to: Provide oversight into the full trade lifecycle and transaction processing of public market trades. Enhance operational efficiency and reduce risks by evaluating and improving current processes, and leveraging technology based solutions to promote sustainable growth. Oversee and execute large-scale projects that deliver and contribute to our strategic goals. Establish best practices and sound controls for our treasury operations functions. Oversight of our daily cash management functions Oversee the ongoing monitoring of HOOPP’s custodian and banks to ensure adherence with service level agreements. Oversee the selection and ongoing monitoring of external service providers. Contribute to the annual financial statement audit process and serve as a key point of contact for investment operation matters. Enable New Investment Strategies and Opportunities Develop and maintain an insightful business partnership with Investment Management and other internal clients, including anticipating and responding to their needs on a proactive basis. Identify and assess the impact of new investment strategies and products, including developing and implementing processes to operationalize them. Keep abreast of industry best practices, market trends and regulatory requirements related to investment operations. Where there are changes, assess the impact on HOOPP, make recommendations and oversee the implementation of changes in policies, processes and staffing to ensure HOOPP is following regulatory requirements and meeting industry best practices. Develop Strong Partnerships Collaborate and maintain effective relationships with key stakeholders across Finance, Investment Management, Risk, Legal, IT, as well as internal and external auditors. Build and maintain relationships with industry participants, peers, custodians and other service providers. What you bring: Completion of University undergraduate degree in Finance, Accounting, Mathematics, Economics, or related discipline. A CPA or CFA designation is required. Minimum of 15 years of progressive management experience in investment operations of a large, global asset manager, with proven ability to provide leadership and strategic direction. Previous investment management experience is an asset. In-depth knowledge and experience with complex derivative products/strategies. Conceptual and abstract thinker who has excellent verbal and written communication skills, including experience reporting and presenting to senior management and Board levels. Ability to exercise authority through influence, implement change, and standardize processes in an ever-changing landscape. Superior strategic thinking and planning skills, including the ability to set priorities, identify opportunities and distill business implications from research and data. Strategic and independent thinker able to make decisions in ambiguous situations. Strong organizational skills, including the ability to manage complex processes that cut across Divisional business units in a diplomatic and professional manner. Excellent collaboration and relationship management skills, including the ability to manage and strengthen relationships across the HOOPP enterprise, with senior executives, Board members, external stakeholders, and service providers. Proven ability to interact with all levels of the organization confidently and effectively and to build strong working relationships in a team-oriented, collaborate environment. About HOOPP The Healthcare of Ontario Pension Plan (HOOPP) is one of the strongest and most stable defined benefit (DB) pension plans in Canada. Since 1960, HOOPP has been helping Ontario's healthcare workers build the foundation for a financially secure retirement. We take pride in being the pension plan for Ontario’s healthcare community and serve more than 478,000 members at more than 700 employers across the province. At HOOPP, we are committed to providing our members with a stable and reliable pension that starts in retirement and is paid for life. With offices in Toronto and London, we manage a global, multi-asset class investment portfolio. At the end of 2024 our net assets reached $123.0 billion and our funded status remained strong and stable at 111%. HOOPP's core values - accountable, compassionate and trustworthy - guide every interaction with our members, employers and employees. We've become one of Canada's leading pension plans by consistently challenging ourselves and embracing innovation. From our unique investment management approach to our innovative technology and thought-provoking research, we constantly seek to push the boundaries, and we do this by hiring passionate, forward-thinking people. Our high-performance culture is founded on collaboration, respect and belonging. HOOPP is an equal opportunity employer and we're proud of our diversity. We select applicants for employment solely on the basis of their qualifications. Should you require accommodation because of a disability during the recruitment and selection process, please contact our Human Resources team. We will be happy to consult with you so that arrangements can be made for reasonable accommodation.
