Responsibilities:
Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
Interacts with business stakeholders and subject matter experts to understand requirements through gathering, documenting, and analyzing business needs.
Prepares and advises on business analysis policies, processes, best practices, and standards to promote a consistent business analysis practice within the organization.
General Skills:
Leads and conducts business analysis to assess client’s business problems/opportunities and documents requirements for I&IT solutions.
Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Conducts business analysis at varying levels of detail appropriate to project phases, aligning with OPS Unified Project Management Methodology, Enterprise Architecture, Gating Process, and OPS Standard Systems Development Methodologies.
Develops strategies, prepares business cases and cost-benefit analyses, and conducts feasibility studies for I&IT initiatives.
Designs sound processes for requirements gathering (e.g., JAD sessions, interviews, mockups).
Performs business modeling, use case modeling, conceptual and logical data modeling, process and data flow modeling, use case surveys, business rules definition, and non-functional requirements definition.
Monitors progress, resolves problems, and reports regularly to I&IT management and stakeholders.
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up.
Experience developing strategies, preparing business cases, and cost-benefit analysis.
Experience conducting requirements gathering, developing documentation (including presentations and briefing notes), and stakeholder engagement.
Experience using Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope.
Awareness of emerging I&IT trends and technologies.
Excellent analytical, problem-solving, and decision-making skills; strong verbal and written communication; interpersonal and negotiation skills.
A team player with a track record for meeting deadlines.
Desirable Skills:
Experience using information retrieval packages.
Knowledge and understanding of Information Management principles, concepts, policies, and practices.
Ability to translate business and data requirements into specifications for designing appropriate technology solutions.
Experience with a wide range of methods, tools, and techniques for business analysis (e.g., business functional modeling, business event modeling, business process mapping).
Experience in structured, object-oriented, and agile methodologies for user requirements.
Experience developing performance measures for business analysis evaluation and follow-up.
Knowledge and understanding of Accessibility for Ontarians with Disabilities Act (AODA) and related regulations and standards.
Requirements
Experience and Skill Set Requirements:
Must Haves:
Business Requirements Gathering/Documentation:
10+ years experience in a business analyst capacity, with demonstrated work outlined clearly
Experience conducting requirements gathering and developing documentation
Demonstrated experience with developing business strategies, business process re-engineering
Demonstrated experience with business case development, cost-benefit analysis and feasibility studies in a complex project environment
Experience with a wide range of methods, tools and techniques for business analysis such as, but not limited to: business functional modelling, business event modelling, business process mapping
Technical Experience:
Demonstrated Experience with GUI, user interface design and mock ups. (e.g. Balsamiq)
Demonstrated Experience with Joint Application development (JAD), Unified Modelling language (UML), and Computer Aided Software Engineering (CASE) tools.
Demonstrated experience with Document Management system and/or Customer Relationship Management System (CRM)
Exposure to working with diverse business environments and enterprise wide systems.
System Functional Requirements:
Ability to work with business and development teams to document system requirements.
Demonstrated experience with creating Business Cases, Screen Design/User Interface, Business Process Models, Privacy Impact Assessment and Threat Risk Assessments, and Logical architecture artifacts, among other deliverables.
Demonstrated experience with Business Architecture.
Communication Skills:
Demonstrated experience in solving problems analytically, and making sound decisions based on.
Experience in negotiating using both verbal and written communication skills and should have worked in a team based environment with a proven record of meeting deadlines.
Skill Set Requirements:
Responsibilities / Assignment Deliverables:
The Senior Business Analysts will work closely with the Business Team, Business Architect, Systems Architect, Technical Architect, Development Team and Project Manager to ensure completeness of requirements and full understanding of business expectations. Sr. Business Analyst will generate artifacts that demonstrate how business, operations and systems inter-operate within the organization to support new correspondence business processes. In this period the Sr. Business Analyst will deliver the following:
- Detail Business Requirements
- Screen Design/User Interface
- Check Point 0,1,2 material
- Business Process Models
- Business Scenarios
- Business Rule Profiles
- Business Domain/Function Model (breakdown)
- Business Domain Concept/Class Model
- System Functional Requirements (including use cases)
- Supplementary Specifications
- Other business domain artifacts as per GO-ITS 56 Enterprise Architecture
- Support the development of Business Architecture
- Support the completion of the Threat Risk Assessment
- Support the development of Logical Architecture Artifacts
The Senior Business Analyst will also conduct sessions to verify the artifacts, evaluate technologies, and create the artifacts that demonstrate how business, operations and systems inter-operate within the organization to support new correspondence business processes.
Required Skillset:
Candidate should have 10+ years’ experience in business analysis and modeling
10+ years’ experience in applying business modeling techniques/tools in a way that the developed artifacts can be reused and leveraged for multiple projects
Experience in the following areas:
Development of business strategies
Business process re-engineering
Business case development and cost-benefit analysis
Feasibility studies
Joint Application Development (JAD) facilitation
Process improvement
System enhancements
User training
Screen Design (GUI Designer - Balsamiq & Figma)
Experience in structured, object oriented and agile methodologies for users-requirements elicitation and the development of specifications
Experience in UML (Unified Modeling Language)
Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope (e.g., Sparx Systems Enterprise Architect CASE tool)
Proven ability to support the client in development of presentation materials, briefing notes, etc. related to the project.
Ensure that the artifacts are aligned with the enterprise architecture standards and principles (i.e., GO-ITS 56)
Good understanding of OPS corporate policy development and communications business processes and general practices
Good understanding of the components of the Government of Ontario’s senior level reporting as it exists today, and the types of decision-making tools used such as correspondence, communications planning, issues/briefing notes, FOI requests, and financial and HR reporting.
Experience working on a Document Management System or/and Customer Relationship Management System (CRM), and\or Talent Management (TM) or Human Resources Management System (HRMS) would be considered an advantage.
