Your Responsibilities Provide a consistent superior premium customer experience to achieve store sales targets and demonstrate expert Miele product knowledge Always embrace the Miele Experience strategy and operational guidelines and ensure customers enjoy a hassle-free, premium retail experience Have the ability to wear different hats, ensuring the Miele Experience Centre is always pristine Prepare customer quotes and orders Sell Cash-and-Carry products, cross and up-sell products, providing owner education, assisting with events Has the ability to create leads from consumer events which take place at the Miele Experience Centre. What we are looking for Minimum of two (2) years in premium retail sales and customer service experience Experience with events coordination and management Experience working in a team environment Flexibility for evenings and weekends Vos responsabilités Offrir une expérience client haut de gamme constante afin d'atteindre les objectifs de vente du magasin et démontrer une connaissance approfondie des produits Miele Adopter systématiquement la stratégie et les directives opérationnelles de Miele Experience et veiller à ce que les clients bénéficient d'une expérience d'achat haut de gamme et sans tracas Être capable d'assumer différentes fonctions afin de garantir que le Miele Experience Centre soit toujours impeccable Préparer les devis et les commandes des clients. Vendre des produits en libre-service, proposer des ventes croisées et incitatives, former les propriétaires, aider à l'organisation d'événements. Être capable de générer des prospects à partir des événements destinés aux consommateurs qui se déroulent au centre Miele Experience. Ce que nous recherchons Au moins deux (2) ans d'expérience dans la vente au détail haut de gamme et le service à la clientèle. Expérience dans la coordination et la gestion d'événements. Expérience de travail en équipe. Flexibilité pour travailler le soir et le week-end. For more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations. What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.
