As a Business Development Specialist for Wolters Kluwer, your primary responsibility is to generate opportunities in order to drive new profitable sales growth within a designated open territory as necessary. Business Development Specialist is responsible for learning and staying current on the comprehensive preparer market product line, prospect for new clients, and follow a methodical sales process. The Business Development Specialist is expected to represent Inside Sales- Center of Excellence and Wolters Kluwer within the industry and contribute to sales planning and forecasting activities. Achieves or exceeds assigned sales targets Meets and exceeds weekly activity metrics Applies sales process and methods to present solutions to prospects, overcome objections, and use persuasive selling techniques to generate warm leads. Articulates value proposition of TAA NA Develops and maintains strong knowledge of full portfolio of assigned products and general knowledge of all TAA NA software offerings. Develop and maintains general knowledge of industry trends and competitive solutions Documents all activity in CRM system. Works with Inside Solutions Consultants (ISC) to hand off warm leads Learns and follows a comprehensive business development process, which includes: Conducts business analysis prior to prospecting calls and identify opportunities. Uses sales methods to prospect new leads and build pipeline for ISCs. Presents value proposition to prospects using a consultative sales approach. Versed in objection handling. Uses excellent listening skills and persuasive selling techniques to create opportunities. Manages time and resources effectively Contributes to business development planning, forecasting and marketing activities Performs other duties as assigned by the Manager. Preferred Experience: 2+ years of business development, lead generation, pre-sales, or account management experience within an inside sales environment, including: Experience developing and qualifying prospect lists Experience dialing a large volume of calls (80-100+ dials daily) Experience developing and executing business plans and forecasts Experience making outbound phone calls to prospective clients, identifying their needs and creating opportunities Ability to work flexible hours as clients are located throughout the US and multiple time zones Experience working with Salesforce.com or similar CRMs Experience using a Consultative B2B lead generation and business development approach Working in or with products/services related to the tax and accounting industry Understanding of tax-related rules, regulations & processes used within the tax preparation industry Understanding of tax, accounting or banking relationships a plus Experience working independently with a minimum amount of oversight Bilingual (French) Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.
