Description
Join our team
Be a part of a transformational journey with innovative talent and leading edge technologies.
TELUS Employer Solutions (TES) is a leading provider of HR Business Process Outsourcing (BPO) and innovative Talent Development solutions, with demonstrated experience delivering this suite of services to the public sector. We deliver the expertise and technology to enable our customers to focus on HR strategy and support their core business.
Our core business is the delivery of fully integrated Human Resources, Payroll & Payroll related services, Employee Contact Centre & Application Management Services.
Here’s the impact you’ll make and what we’ll accomplish together
As an Ambassador of our Solutions, you will process HR records and transactions as they relate to employee life cycle events such as new hires, transfers, leaves and departures. You will maintain accurate electronic position and employee files. As a Researcher,you should be ready to investigate questions using a variety of resources to obtain necessary data in order to complete transactions where required and resolve customer inquiries from Tier 1 workflow in a timely and accurate manner. As an Analyst, you will perform audit and data activities as well as assist in maintaining process documentation.
Qualifications
You're the missing piece of the puzzle
1-3 years’ experience in Human Resources, and at least 2 years' working within a corporate environment
Understanding of TES Customer HR policies, procedures & collective agreements
Understanding of HR processes & functions (payroll, hiring, etc.)
Proficiency with Microsoft (MS) Office: Word, Outlook, Excel, PowerPoint & PeopleSoft
Demonstrated superior customer service orientation, with an excellence in verbal and written communication
Superior interpersonal skills with the ability to diffuse conflict and emotional situations
Ability to maintain highest degree of confidentiality, and anticipate needs, thinking logically and creatively, exercising good judgment and acting independently
Strong ability to prioritize, adjusts to changing priorities, and successfully complete numerous short and long-term assignments simultaneously
Nice to have:
1-3 years’ experience in Human Resources, and at least 2 years' working within a corporate environment
Understanding of TES Customer HR policies, procedures & collective agreements
