Resident Manager
Type: Full-time, Permanent, Live on site
Salary & Bonuses: Monthly Base Salary + Collection Bonus + Leasing Bonus
Other Benefits & Allowances:
- 50% Rent Discount
- Company Paid Dental, Health, Vision and wellness benefits (including family)
- Group Benefits- AD&D, Short- & Long-Term Disabilities, Life insurance
(including family)
- Car Allowance
- Opportunity for Advancement
The Company
Mainstreet Equity Corporation is a distinguished real estate company that is
publicly traded on Toronto Stock Exchange (TSX). Its business focus is on
acquisition & upgrading of residential properties and managing its own portfolio
of over 18,000 residential apartments in four provinces across Canada.
Position Summary
We are hiring Live-In Resident Managers who will be responsible for the
management of daily operations and administration of assigned location(s).
Business Development, Marketing & Customer Service:
- Generates new business, set up appointments and conduct unit showings with
prospective tenants.
- Negotiate or approve rental or lease of various properties in a portfolio on
behalf of the company and ensure that terms of lease agreement are met.
- Answer current and/or prospective tenant inquiries.
- Ensure that residents’ issues and service requests are addressed within 24
hours.
- Meet and interact with tenants in a friendly and professional manner.
Property Repair & Maintenance:
- Coordinate with regional manager and maintenance staff to implement effective
capital improvement plans.
- Co-ordinate and monitor progress of repairs, maintenance and renovations
carried out on buildings.
- Manage tenant maintenance requests including proper follow up to ensure
satisfaction and timely completion.
- Ensure upkeep and regular maintenance of firefighting and security equipment
and systems.
- Inspection of buildings and vacant suites to report on any deficiencies and
maintenance requests.
Upkeep & Area Maintenance:
- Manage and schedule staff required for area maintenance, cleaning, garbage
removal, landscaping etc.
- Ensure snow and ice removal, salting of entrances, walkways, rooftop accesses
etc.
- Schedule all cleaning and repair of turnover suites.
- Ensure handling and disposal of garbage and recycling bins.
- Ensure general maintenance of underground garage and parking levels, service
rooms, foyers, patios and rooftops.
- Ensure watering of gardens and lawns.
- Ensure vacuuming, sweeping and mopping of carpeted or tiled common areas.
- Ensure general maintenance of common areas (lobbies, elevators, hallways,
stairwells, windows etc.) and amenity areas (laundry rooms, recreation rooms
etc).
- Ensure dusting and cleaning of garbage chutes, garbage rooms, walls floors
and recycling rooms.
Administrative Duties:
- Ensure timely collection and deposits of rental payments and administer
damage deposits.
- Utilize Yardi system to record transactions and run various operational
reports.
- Receive supplies and sending paperwork to the head office.
- Assist and support other Resident Managers as required.
Other Duties
- Attend training and meeting with head office work with utility companies,
phone companies and contractors for entering the properties for their work.
- Supervise staff, service providers and contractors to oversee the quality of
work performed.
- Perform other duties as assigned by the senior management.
Qualifications
- Experience in property management/sales/hospitality management
- Prior residential property management experience will be an asset
- Should have knowledge of Microsoft Office Suite and Outlook
- Must possess a valid driver's license and a reliable vehicle
- Must successfully complete a security clearance
- Flexibility to work 10 am to 7 pm, 5 days a week, may include weekends
- Must be available to work on the first and last day of every month
- Must be available to live on-site
How to Apply
Submit your resume online. Visit our website for more information at
www.mainst.biz.
