Job Description What is the opportunity? This unique position calls on your
client-focused sales expertise and natural problem-solving skills to maximize
each client interaction. Specifically, you help clients with their everyday
banking, credit, and investment needs. As an RBC ambassador, you add value in
the moments that matter most to clients and collaborate with RBC partners to
help clients achieve their goals. Whether you’re demonstrating to a client how
to use digital banking, on-boarding a new client, or referring a complex
opportunity to a specialist, your expertise will contribute to creating
meaningful and memorable client experiences to drive client satisfaction and
loyalty. What will you do? Proactively engage with clients in all areas of the
branch and in the community, uncovering banking needs, providing help and
advice, as well as identifying sales and referral opportunities Focus on client
education and demonstration, leveraging technology to deliver a memorable client
experience, drive sales, and retain business Respond to client-initiated
contact, assisting them with a full range of financial transactions Actively
listen and engage clients in conversation to further understand their individual
needs Proactively take ownership of resolving and preventing client banking
problems Cultivate and maintain relationships with partners to make the most of
business opportunities and referrals What do you need to succeed? Must-have
Mutual Funds accreditation, or willingness to obtain it (e.g., Investment Funds
in Canada or the Canadian Securities Course) Demonstrated passion for putting
clients first, as well as success in a hands-on, target-driven sales environment
Problem-solving and people skills, with the ability to build strong
relationships and proactively connect with clients Flexibility, eagerness to
learn, strong personal ethics, and a hunger for success Digital literacy across
a broad range of devices (e.g., smartphones, tablets, laptops, etc.)
Nice-to-have Track record in building rapport and maintaining client
relationships within the financial or service industry What’s in it for you? We
thrive on the challenge to be our best, progressive thinking to keep growing,
and working together to deliver trusted advice to help our clients thrive and
communities prosper. We care about each other, reaching our potential, making a
difference to our communities, and achieving success that is mutual. A
comprehensive Total Rewards Program including competitive compensation, bonuses,
and flexible benefits Continued opportunities for career advancement World-class
sales training, coaching, and development opportunities Support from a dynamic,
collaborative, progressive, and high performing team, as well as world-class
tools and training Opportunity to achieve great success and grow your career
with RBC Job Skills Advice Based Solutions, Client Discovery, Data Analysis,
Digital Literacy Additional Job Details Address: 308 MAIN ST:NORFOLK COUNTY
City: Norfolk County Country: Canada Work hours/week: 37.5 Employment Type: Full
time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type:
Salaried Posted Date: 2025-12-19 Application Deadline: 2026-01-09 Note:
Applications will be accepted until 11:59 PM on the day prior to the application
deadline date above Inclusion and Equal Opportunity Employment At RBC, we
believe an inclusive workplace that has diverse perspectives is core to our
continued growth as one of the largest and most successful banks in the world.
Maintaining a workplace where our employees feel supported to perform at their
best, effectively collaborate, drive innovation, and grow professionally helps
to bring our Purpose to life and create value for our clients and communities.
RBC strives to deliver this through policies and programs intended to foster a
workplace based on respect, belonging and opportunity for all. Join our Talent
Community Stay in-the-know about great career opportunities at RBC. Sign up and
get customized info on our latest jobs, career tips and Recruitment events that
matter to you. Expand your limits and create a new future together at RBC. Find
out how we use our passion and drive to enhance the well-being of our clients
and communities at jobs.rbc.com. RBC is presently inviting candidates to apply
for this existing vacancy. Applying to this posting allows you to express your
interest in this current career opportunity at RBC. Qualified applicants may be
contacted to review their resume in more detail. Royal Bank of Canada is a
global financial institution with a purpose-driven, principles-led approach to
delivering leading performance. Our success comes from the 84,000+ employees who
bring our vision, values and strategy to life so we can help our clients thrive
and communities prosper. As Canada’s biggest bank, and one of the largest in the
world based on market capitalization, we have a diversified business model with
a focus on innovation and providing exceptional experiences to more than 16
million clients in Canada, the U.S. and 34 other countries. Learn more at
rbc.com. We are proud to support a broad range of community initiatives through
donations, community investments and employee volunteer activities. See how at
rbc.com/community-social-impact.
