Member Concierge I

Life Time • Ajax, Ontario, Canada • 23h ago

Position Summary Job Duties and Responsibilities

Operates as first point of contact for members and guests
Receives and facilitates incoming phone calls from members and guests
Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
Assists members with transactions and general account changes

Position Requirements

Minimum of 6 months service/reception experience
Complete Concierge Certification upon hire
Must work a minimum of 15 hours per week
Commitment to serve others
Effective communication skills
Passion for living a healthy way of life
Ability to multi-task and deliver high quality customer service in a fast-paced environment
Must have good verbal communication
Must be able to stand for 4 hours at a time

 Preferred Requirements

HS graduate or equivalent preferred

Life Time

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