Hotel Arts is currently seeking energetic and passionate guest service professionals to join our
Front DeskTeam! Are you ready to spoil our guests and ensure that they have not only a pleasant but exceptional stay in Calgary? Join our team today!
Job Details:
- Job Type: Full time
- Schedule:Flexible schedule is essential.Must be available to work weekdays, evenings,weekends, and holidays
- Wage: Starting at $19.00/hour
Members of our
Front Desk Team can look forward to performing the following tasks:
- Attend to all concerns of the guest proactively and professionally
- Ensure the satisfaction of all guests with a consistent positive attitude
- Review all guest reservations to ensure accuracy
- Review group resumes and follow up accordingly on any actionable items
- Ensure rates and account folios are set up and managed correctly
- Communicate key information to appropriate departments and colleagues
- Ensure special requests by guests are completed in a timely manner
- Maintain and balance a cash float during each shift
- Provide services to guests including: check in/out, telephone inquiries, luggage, handling and taking reservations
- Provide guests with the information they require.
- Answer questions pertaining to events/activities and provide directions regarding their destination
Our ideal candidate will have:
- Flexible schedule is essential. Evenings, Weekend, Holiday and overnight are be required
- 1-2+ Years’ Experience in Front Office Operations, Housekeeping or Rooms preferred
- Knowledge in Opera or other Property Management Systems a strong asset
- Degree/Diploma in Hospitality Management an asset
- Microsoft Office product knowledge required
- Positive, professional, motivating personality
- Excellent verbal and written communication skills
- Passionate about guest service andhospitality
- Position may be subject to a criminal background check
Please include in your cover letter your years of experience in the service or hospitality industry and why you would be a great fit for our team.
To learn more about Hotel Arts, please visit our website at:
www.hotelarts.ca
Applicants who do not already have legal permission to work in Canada will not be considered.
Please be advised that only candidates selected for an interview will be contacted; and successful candidate will be subject to a background check.
Hotel Arts Group is an Equal Opportunity Employer.
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