Job Title: Customer Success Manager (Growth)
Location: Canada - Fully Remote
Work Type: Full Time
Pay: $60K - 75K
About the Company: We are working with a fast growth B2C marketplace who is looking for a Customer Success manager (Growth) to join their North American team.
Responsibilities:
- Be the first point of contact via SMS and email, providing quick, friendly support.
- Guide their clients through their journey and ensure their success.
- Build strong relationships with clients, advocating for their needs.
- Collaborate with teams to prioritize customer feedback.
Qualifications:
- 2-3 years in customer success or account management.
- Excellent communication and relationship skills.
- Self-motivated and customer-focused.
If this sounds like you then please apply!
**Please note - only qualified applicants will be contacted.