Job Description Job Title: Freight Broker / National Account Manager Salary: $65,000 - $75,000(based on experience)
Commission: Negotiable
Location: 19 Waterman Avenue, East York.
Experience Level: 1-3 years in freight brokerage
Position Overview: We are seeking a driven and dynamic Freight Broker / National Account Manager to join our growing team. This role is perfect for a motivated professional with a strong foundation in freight brokerage and account management. The ideal candidate will have experience building and maintaining relationships, generating new business, and managing accounts on a national scale.
As a Freight Broker / National Account Manager, you will be responsible for developing new client relationships, managing a portfolio of existing accounts, and providing top-tier service to ensure customer satisfaction. You will work closely with internal teams and carriers to ensure seamless transportation logistics and execute strategic business development initiatives.
Key Responsibilities:
- New Business Development: Proactively identify and acquire new clients by leveraging industry knowledge, cold calling, and creative sales strategies.
- Account Management: Manage and grow accounts by providing outstanding service and identifying opportunities for upselling and cross-selling.
- Market Research: Stay up-to-date with market trends and competitor activities to adjust strategies and provide the best possible service offerings to clients.
- Negotiation \& Pricing: Negotiate rates and service terms with clients and carriers to maximize profitability while ensuring customer satisfaction.
- Customer Support: Address client concerns and inquiries promptly, ensuring high levels of customer retention and satisfaction.
- Reporting \& Analytics: Track performance metrics, analyze business trends, and report regularly to leadership on sales activities and account growth.
Qualifications:
- Experience: 1-3 years of experience in freight brokerage or logistics sales, with a proven track record of success in business development and account management.
- Industry Knowledge: Familiarity with the transportation and logistics industry, including freight rates, shipping solutions, and market trends.
- Communication Skills: Excellent verbal and written communication skills with the ability to build rapport and negotiate effectively.
- Self-Starter: Highly motivated, goal-oriented, and able to work independently while managing multiple accounts and responsibilities.
- Tech-Savvy: Proficiency with logistics software, CRM systems (salesforce, HubSpot, ZoomInfo, etc.) , and MS Office Suite.
Preferred Qualifications:
- Experience in national account management or large-scale logistics coordination.
- Knowledge of various transportation modes (FTL, LTL, intermodal, etc.).
- Strong negotiation skills and a results-driven approach.
Benefits:
- Competitive base salary ($65,000 - $75,000)
- Commission structure with significant earning potential
- Health, dental, and life insurance
- Paid time off
- Career growth opportunities within a fast-growing company
Company Description Falco Logistics is a fast growing freight brokerage and third party logistics provider with offices in Toronto, ON. We specialize in truckload shipments of dry, specialized, and temperature controlled products across North America. Our team is made up of dynamic, friendly, fun, risk taking people who want to help us continue our growth into the future
Falco Logistics is a fast growing freight brokerage and third party logistics provider with offices in Toronto, ON. We specialize in truckload shipments of dry, specialized, and temperature controlled products across North America. Our team is made up of dynamic, friendly, fun, risk taking people who want to help us continue our growth into the future
