Essential Duties/Responsibilities
- High-level performance of water mitigation, tarping, board up, mold remediation, asbestos/lead abatement, and carpet cleaning/reinstallation services according to Paul Davis and industry specifications under the supervision of the Operation Manager.
- The Restoration Industry is a 24/7 on call business. On call availability is required.
- Focus and dedication to providing excellent customer service.
- Maintain a clean, properly stocked, and organized truck and maintain all company equipment.
- Assist in warehousing and facility-related tasks when necessary.
- You will be a leader for the team.
Knowledge, Skills, and Abilities:
- Knowledge of Microsoft Office applications (Outlook, One Drive)
- Excellent Communication skills
- Ability to be assertive, empathetic, inspiring, and engaging to others
- Ability to work independently
- Ability to operate a vehicle safely
- Stress Management and Composure
- Problem Solving and Conflict Resolution
- Maintain a level of confidentiality
- Follow the Paul Davis Values, Vision, Mission, and 10 Serving Basics
- All other duties as assigned
Required Education and Experience
- Customer Service experience
- Valid class 5 drivers license with a clean drivers abstract required
- High school or equivalent required
Preferred Education and Experience
- IICRC Certified, as an asset
- One or more years' experience within the restoration industry
- 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling
Physical Requirement
- Must be able to stay in a stationary position up to 25% of the time within a vehicle.
- Ready to maneuver safely about job sites, stairs, walkways, roofs, crawl spaces
- Occasionally ascends and descends a ladder to complete jobs
- Must be able to observe and perceive information on a computer, cell phone and documents
- Must be able to communicate and converse with customers over the phone and face to face
- Frequently will lift to 75lbs
- Ability to safely operate a company vehicle
Team Compensation and Benefits:
- Paid training
- Group Benefits Plan
Our Vision: Our Values: Our Mission:
Paul Davis
