Job description
Customer Service Specialist - Artemide Toronto.
Responsibilities Customer Service
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Order entry (dealers and e-commerce clients).
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Close collaboration with respective RSM's and clients.
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Prepare sales quotes.
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Communicate order updates \& deliveries (lead times).
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Answer all client inquiries in relation to orders.
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Follow-up on open orders with all related departments to ensure timely project delivery.
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Stock verification
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Documentation requests (installation sheets, product sheets etc.)
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Code requests
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Pricing on all Artemide lines for dealers and e-commerce clients.
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Answer all incoming calls \& emails (internal and external)
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Processing and evaluating all claims (retail and e-commerce), related to the company's products, ensuring accurate and timely resolution.
Reporting to CEO.
Professional working proficiency in Spanish is a plus.
Industry
Design
Employment Type
Full-time.
Please send your resume to: ********@artemide.net
