Prodapt is the largest and fastest-growing specialized player in the Connectedness industry, recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider across North America, Europe and Latin America. With its singular focus on the domain, Prodapt has built deep expertise in the most transformative technologies that connect our world.
Prodapt is a trusted partner for enterprises across all layers of the Connectedness vertical. Prodapt designs, configures, and operates solutions across their digital landscape, network infrastructure, and business operations -- and craft experiences that delight their customers. Today, Prodapt's clients connect 1.1 billion people and 5.4 billion devices, and are among the largest telecom, media, and internet firms in the world.
Prodapt works with Google, Amazon, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more. A "Great Place
To Work® Certified™" company, Prodapt employs over 6,000 technology and domain experts in 30 countries across North America, Latin America, Europe, Africa, and Asia. Prodapt is part of the 130-year-old business conglomerate
The Jhaver Group, which employs over 30,000 people across 80 locations globally. We're seeking a highly analytical and collaborative Business System Analyst to join our team and help drive projects related to digital security, identity management, and authentication systems. You will work closely with product managers, engineers, designers, and compliance teams to ensure our platforms remain secure, user-friendly, and aligned with business goals.
You will be working on high profile and high trafficked applications with a demand for real-time performance and scalability requirements. Working for one of Canada's most recognized brands, you'll be exposed to new technology and industry-leading experiences. ROLES \& RESPONSIBILITIESGather and document business requirements for projects related to user authentication, authorization, identity management, and digital access controls
Analyze existing systems and workflows, identifying gaps or risks in security and authentication processes
Collaborate with cross-functional teams (engineering, product, legal, security) to define and deliver secure solutions
Translate complex technical requirements into user-friendly documentation and vice versa
Facilitate stakeholder meetings, workshops, and ongoing communication around project scope and progress
User story creation, facilitating UAT, working on security approvals and sign-off from stakeholdersREQUIREMENTS3--5 years of experience as a Business Analyst, preferably in a digital media, SaaS, or tech-driven environment
Hands-on experience working on security, authentication, or identity management projects (e.g., SSO, MFA, OAuth, user provisioning)Strong understanding of security and privacy frameworks is a plus
Excellent documentation, process modeling, and requirements gathering skills
Ability to communicate effectively with both technical and non-technical stakeholders
Proficiency with tools like Jira, Confluence, FigmaStrong analytical mindset with the ability to turn data into actionable insights
