About the Team
About the Role
- analyzing operational metrics to identify trends and insights to advise a merchant, cross-functional partners, or both
- getting into the field to do a test delivery,
- gathering insights on consumer behavior and shopping patterns, or
- leading special projects to drive operational efficiency for your partners
- working with internal product teams to ensure we're prioritizing the right features for our merchants, dashers \& customers,
- project managing the roll out of new launches, particularly store expansions across the country,
- designing marketing and promotional campaigns for new, returning or churned customers,
- collaborating with internal stakeholders to build business reviews for your partner's senior leadership,
We're excited about you because you...
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Have 1-3 years of high-impact experience preferrably in a client-management role (examples include consulting, banking, account management, or marketing).
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Have strong analytical skills (Excel, GoogleSheets, SQL) with the ability to navigate through large datasets to derive core business insights that form your decision-making
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Are a confident communicator with the ability to steer conversations (including difficult ones) and present business insights in a client-facing forum
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A proven ability to prioritize multiple projects, manage and meet deadlines and hit goals
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An ownership mentality: you are excited to dive into problems (small or big) and are always looking for ways to improve
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Are a team player with the willingness to collaborate with cross-functional partners to experiment, potentially fail and quickly pivot to try new initiatives
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Need to know how things work and are not afraid to get under the hood; you're not satisfied with a status quo answer that seems broken or inefficient
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Are a thoughtful, structured problem solver, who can breakdown and isolate key drivers
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Have a track record of 'building stuff'; you like to propose, experiment and implement ideas to make processes more efficient. We're writing the playbook for New Verticals, and you're a co-author.
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Nice to haves:
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High-growth startup experience
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Experience in the convenience, grocery, alcohol or retail industry
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Working knowledge of SQL, Salesforce, Tableau
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Bilingual (English and French)
About DoorDash
Our Commitment to Diversity and Inclusion