Job Summary Job Description What is the opportunity? What will you do?
- Pre-screen, prepare and input all financial and various non-financial transactions by standard cut off times. Includes but is not limited to: account set-up; redemptions, purchases, switches, non-complex NIGOs, direct trade and wire order placement and settlement
- Monitor and clear Workflow/Capture items within Service Level Agreements(SLA)
- Apply all quality control procedures
- Reconciliation and settlement of daily trades
- Daily deposits and cheque processes
- Message all accounts where unusual actions have occurred
- Audit Transactions, question procedures, suggest improvements to processes and give accurate feedback to team members to help reduce errors and ensure a high accuracy rate
- Communicate effectively with both internal and external client groups
- Work with Manager to update Desk Operating Procedures and other tasks as assigned.
- Strong technical and analytical skills in running/debugging various applications and macros.
- Ability to work overtime/long hours especially around peak season (RRSP), month-end and year--end to support the team.
What do you need to succeed? Must-have
- 2 years experience within Shareholder Services or similar multi-client mutual fund administration environment
- Good working knowledge / experience in the financial services industry, specifically in Mutual fund and Segregated Funds administration
- Sound knowledge of Mutual Fund and Segregated Fund taxation and compliance /regulation -- including Registered Products
- Demonstrated ability to work successfully in a fast-paced, high stress environment
- Communicate effectively with both internal and external client groups
- Sound technical and analytical skills in running/debugging various applications and macros including MS Office
Nice-to-have
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Proven track record in leading initiatives, managing cross-functional relationships
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Completion of IFIC Mutual Funds Operations Course
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Unitrax Recordkeeping System knowledge
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FundSERV knowledge
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Excellent exposure to communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
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Working with an exciting, close-knit, supportive \& dynamic group
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Opportunity to collaborate with other business segments within the bank
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A comprehensive Total Rewards Program including bonuses and flexible benefits
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Competitive compensation
Additional Job Details
Royal Bank of Canada
