People and Culture
At Attrell Toyota, our people are the heart of everything we do. Our team members are passionate, dedicated, and take pride in delivering a world-class experience to every guest. We believe that selling vehicles is just the beginning --- it's about building lifelong relationships, creating memorable experiences, and consistently exceeding expectations.
About the Role
The Assistant Reconditioning Manager supports the Reconditioning Manager in overseeing the Detailing Shop, ensuring all reconditioning tasks are completed efficiently, safely, and to the highest standards. This hands-on leadership role involves supervising the detailing team, maintaining a clean and safe workspace, and upholding our commitment to exceptional quality and service.
Team Supervision \& Operations:
-
Lead, train, and support the detailing team while ensuring compliance with company procedures and safety standards.
-
Delegate tasks and monitor team progress to ensure vehicles meet company and manufacturer standards.
-
Accurately manage Time \& Attendance records, ensuring adequate shift coverage and team scheduling.
-
Open and close Repair Orders (ROs) for all reconditioning work as required.
Detailing \& Quality Control:
-
Perform interior and exterior detailing, including vacuuming, steam cleaning, washing, waxing, polishing, and minor paint touch-ups.
-
Inspect new and used vehicles to ensure thorough detailing prior to showroom display or delivery.
-
Conduct quality control checks using appropriate tools to ensure completed work meets expectations.
-
Maintain records regarding fuel levels and overall vehicle condition.
Safety \& Compliance:
-
Ensure team adherence to all health and safety protocols, including participation in monthly safety inspections.
-
Enforce proper use of safety footwear and company dress code.
-
Promptly report any workplace incidents or injuries to management.
Facility \& Equipment Maintenance:
-
Assist with the general upkeep of the detailing shop and facility, including cleaning floors, restrooms, and shared areas.
-
Ensure all equipment is properly maintained and in good working condition.
Collaboration \& Communication:
-
Coordinate with the Reconditioning Manager, Service Department, and Merchandiser to align on vehicle prep schedules.
-
Foster effective communication within the team and with other departments to ensure smooth daily operations.
Internal Service Advisor Support (as needed):
-
Greet internal departments and support staff requiring vehicle updates or repair status information.
-
Assist with Repair Order documentation and updates in collaboration with service advisors.
-
Coordinate vehicle movement and status communication between detailing and service teams.
-
Help prioritize detailing tasks based on vehicle delivery timelines or service urgency.
-
Communicate clearly and professionally with service team members to support workflow and customer satisfaction.
Additional Duties:
-
Contribute to lot maintenance, including snow removal, salting walkways, and trash collection on Attrell Toyota-owned properties.
-
Perform additional facility-related tasks as assigned.
-
Remain on-site until all detailing work has been completed for the day.
Note: Attrell Toyota reserves the right to modify or adjust duties based on the evolving needs of the business.
