Introduction Your role and responsibilities Required education Preferred education Required technical and professional expertise
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Strong execution and interpersonal skills
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Strong written and Oral Communication skills
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High level of organization
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Ability to manage multiple responsibilities and set priorities
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Strong attention to detail
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Proficient written and oral skills in English is required. French-Canadian language skills are a plus if available.
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Professional Expertise in IBM TLS contract execution and billing processes is preferred. 2-3 years of experience preferred.
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A strong understanding of IT Service Management (ITSM) for Systems and infrastructure products (HW \& SW).
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Prior training in IT support and understanding is a plus.
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A good understanding of IBM Sales processes is preferred (but, not necessary).
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Strong Microsoft Excel skills
Job Title Employment type Position type Professional Company Shift
IBM
