Job Description Front of House Supervisor - Golf Course Clubhouse Location Essex, ON :
Overview: Coachwood Golf \& Country Club is seeking a hands-on, service-oriented Front of House Supervisor to oversee daily front-of-house operations at our golf course clubhouse. This role is central to delivering an exceptional guest experience---whether during day-to-day dining, league play, or private events such as weddings and banquets. The ideal candidate is a strong leader with a passion for hospitality, operations, and team management.
Key Responsibilities:
- Lead and be present during service, ensuring smooth front-of-house operations during weddings, events, and daily service.
- Oversee and manage the scheduling of service staff, ensuring adequate coverage and top-tier service standards.
- Maintain, update, and troubleshoot the POS (Point of Sale) system to ensure operational accuracy and ease of use.
- Monitor and manage alcohol inventory for both the restaurant and pro shop; ensure orders are accurately placed and received throughout the week.
- Handle restaurant reservations, guest phone inquiries, and day-to-day dining room logistics---including table setups tailored to golf leagues and special events.
- Collaborate with kitchen staff to confirm and communicate food specials; suggest and implement weekly drink specials to drive sales and elevate the guest experience.
Qualifications:
- Prior experience in food \& beverage or hospitality management (event or club setting strongly preferred).
- Strong leadership and organizational skills with a proactive approach to problem solving.
- Comfortable managing staff schedules, inventory, and POS systems.
- Exceptional communication and customer service skills.
- Smart Serve certification required.
We look forward to reviewing your applications!
Job Type: Full-time
Pay: $18.00-$24.00 per hour
Expected hours: No less than 32 per week
Additional pay:
Benefits:
Flexible language requirement:
Work Location: In person
