Join FREEDS, Canada's Largest Independent Clothing Store, and become the driving force behind our Women's Department. FREEDS is a fourth-generation, family-owned business that has built its reputation on exceptional customer service and a strong commitment to fashion, offering carefully curated styles and expert guidance since 1929. As the Women's Department Head (Manager \& Buyer), we're looking for someone who's not only fashion-savvy but passionate about selling, leading from the floor, and creating an outstanding customer experience.
We're looking for a hands-on leader who thrives in a fast-paced retail setting---someone who supports and motivates staff, builds relationships with customers, and takes ownership of the Women's Department's performance, presentation, and energy. This role goes beyond buying or back-office tasks---it requires a visible presence on the floor and a passion for leading by example. Job Types: Full-time, PermanentResponsibilitiesSales Floor Leadership
- Be the key figure and daily presence on the floor---supporting staff, engaging clients, and driving performance.
- Lead by example in delivering an exceptional customer experience.
- Mentor, train, and energize your sales team.
Buying \& Merchandising
- Attend trade shows and work directly with suppliers to select trend-forward, in-demand merchandise.
- Oversee the visual presentation of the department with tasteful, on-brand merchandising.
- Monitor inventory, track performance, and ensure the right mix is always on the floor.
Marketing \& Social Media
- Collaborate with our Marketing and E-commerce Team to represent the Women's Department online, through email, and social media (Instagram, Facebook, TikTok).
- Contribute to styling and content that reflects the FREEDS brand.
Event Management
- Organize and lead in-store events, product launches, and promotions that enhance customer engagement and build community.
- Work with management to develop creative concepts and execute memorable brand experiences.
Business Development \& Collaboration
- Meet regularly with upper management to review department performance and explore new ideas.
- Proactively present opportunities to grow the business and elevate the customer experience.
Operational Oversight
- Handle scheduling, staff coordination, and customer inquiries (in-store and online).
- Maintain strong organization and follow-through on all department responsibilities.
Qualifications
- 2 years in retail clothing (buying, selling, and managing)
- A natural leader who's confident working directly with customers and team members
- Strong sense of fashion and styling, with awareness of current trends and brands
- Highly organized, detail-oriented, and proactive
- Comfortable working in a digital environment (social media, email, e-commerce)
- Event planning and creative thinking are strong assets
- Buying: 1 year (required)
- Fashion retail: 2 years (required)
- Retail management: 1 year (required)Education
- Secondary School (preferred)Schedule \& Work-Life BalanceThis leadership position offers a 30--35 hour work week across five days, allowing you to manage a major department while maintaining a healthy work-life balance.
The schedule requires Tuesday through Saturday availability, with an occasional Sunday shift every 4--5 weeks as part of a rotating schedule among team members. Why FREEDS? You'll be at the center of a vibrant, respected fashion institution---helping shape the future of the Women's Department while working with a passionate and experienced team.
If you're ready to take ownership of a department, lead from the front, and bring your vision to life on the floor, we'd love to hear from you. Pay: $50,000.00-$80,000.00 per year
Additional pay:• Bonus pay
Benefits:
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Company events
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Dental care
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Extended health care
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On-site parking
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Paid time off
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Store discount
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Vision care
Schedule:
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Day shift
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Every Weekend
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Monday to Friday
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Weekends as needed
