Position: Plant / Production Operations ManagerLocation: Toronto (West)Job Type: PermanentGreat news! We have partnered with a great client in the supply chain and logistics sector to hire a Plant / Production Operations Manager join their dynamic team. This role reports directly to the National Director and will be responsible for utilizing functional leadership, technical knowledge and communication skills to ensure the customers receive quality-oriented and exceptional service, while meeting on time performance goals and continually striving to improve operational efficiencies and overall performance.
Duties and Responsibilities:
- Plan, direct and coordinate the production of products/jobs to deliver on target results for key performance metrics, quality, cost/productivity, safety, Lean/5S, Inventory and on-time delivery
- Support your team by assisting with production scheduling, prioritizing work, troubleshooting, resolving problems and adjusting labor allocation to ensure daily and weekly production targets are achieved
- Promote health and safety philosophies and processes that reduce workplace injuries and environmental impact
- Manage employee performance to develop a strong and effective team by providing coaching and feedback in a timely manner, communicate performance expectations and measurable goals for direct reports to identify strengths and development opportunities
- Drive a daily operation focus that maximizes the effectiveness of the facility and promotes collaborative problem solving on the team level
- Lead teams to exceed customer expectations and perform timely follow up on matters affecting delivery of key performance metrics
- Oversee production planning to optimize the production schedule as required, accommodating for changes in customer demands and material supply
- Support front line supervisory by developing and following up on action plans, investigations solutions and advising on decision making
- Advance a culture of continuous improvements by applying lean manufacturing, 5S and other appropriate techniques
- Develop and maintain effective working relationships with the key business partners outside of Production not limited to HR, Maintenance and Customer Service.
Utilize these relationships to drive cross-functional improvement opportunities in a productive manner
- Review job methods, procedures and workflow instructions to improve efficiency and quality of work
- Lead initiatives for employee involvement and engagement.
Provide visible leadership on the plant floor
- Focus on results and achieve shipment goals (revenue and
Order Fill Rates)
- Drive superior customer service (on time delivery and responsiveness)
- Promote and drive compliance to all standard operating proceduresQualifications:
- Post-Secondary Degree in a related field, e.g. Manufacturing, Engineering, etc.
- 7+ years of experience in a leadership role with hands on production/operations supervision or management level experience, with a demonstrated ability to lead people
- Proven track record of success in a high paced leadership role in a manufacturing environment
- Analytical nature, able to problem solve with the ability to implement systems and lead by example
- Familiarity with fundamental maintenance principles
- Experience with budgeting, knowledge of financial principles and experience with capital project management an asset
- Familiarity with quality principles and continuous improvement methodologies with advanced skills in organization and 5S
- Familiarity with basic logistics and supply chain principles
- Previous experience in a fast-paced grocery/retail fulfillment environment is an asset
- Proficient in MS Office Suite, including MS Excel and ERP software
- Exceptional leadership presence and decision-making skills to motivate, influence and train people
- Able to interact with a variety of company functions and diverse groups of personalities
- Solids interpersonal skills and communication skills, both written and verbal, including the ability to interact with customers; ; French is an asset
- Ability to thrive in a fast paced, high growth industry, willing to be hands on and take initiative
- Data driven with excellent analytical and problem-solving skills
- High sense of urgency
- Must be flexible to be on call and work other shifts for vacation or OT coverage occasionally, as neededTo apply, please send your resume to Vanessa Tran at ************@quantum.ca.
