Direct Response, Administrative Assistant
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Job Details
Position: Administrative Assistant, Direct Response Department
Type: Full-Time, Permanent, 35 hours/week
Work Model: Hybrid
Level: 4
About Covenant House Toronto
Covenant House helps youth ignite their potential and reclaim their lives. As Canada's largest agency serving youth who are homeless, trafficked, or at risk, we offer a wide range of services including crisis shelter, transitional housing, health and well-being support, training, and ongoing care. Since 1982, we have supported over 100,000 young people with unconditional love and respect.
Responsibilities
- Support the direct response team to ensure departmental administrative effectiveness and accurate campaign tracking both online and offline.
- Manage campaign samples, test tracking, and interface with internal staff and vendors for smooth operations.
- Handle financial processes including purchase orders, EFT payments, expense reconciliation, and budget tracking in Raiser's Edge.
- Ensure data integrity and timely data entry in Raiser's Edge, including campaign and fund codes.
- Coordinate with digital teams for donation page updates.
- Organize physical and digital campaign materials, monitor mail appeal logistics, and report delays.
- Assist in developing campaign briefing documents and maintaining schedules.
- Provide administrative support to the Associate Director of Direct Response.
- Perform other duties as assigned.
Qualifications
- Post-secondary degree or diploma in a related field.
- 2-3 years of experience in finance or similar roles.
- Advanced Excel skills required; bookkeeping experience is a strong asset.
- Excellent attention to detail and knowledge of Direct Response channels is preferred.
- Experience with data analysis and Raiser's Edge is an asset.
Application Process
Interested applicants should submit a cover letter and resume via this posting by April 10, 2025. Only selected candidates will be contacted. No agencies or phone inquiries, please.
Workplace Culture \& Inclusion
We promote an inclusive, respectful, and safe work environment. We are committed to eliminating barriers and supporting equity groups, including Indigenous persons, racialized individuals, gender-diverse persons, 2SLGBTQIA community members, and people with disabilities. Accommodation requests are welcomed during the recruitment process.
Additional Information
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Administrative
- Industry: Non-profit Organizations
