Havas Health Toronto is looking for an experienced Account Director, Client Services to join our dynamic team. If you're a strategic thinker, a client relationship builder, and passionate about leading great work in the health \& pharma space --- we'd love to hear from you. About the Role: As an Account Director at Havas Health Toronto, you'll lead client relationships, mentor a talented team, and ensure our work not only meets expectations---but exceeds them.
You'll play a key role in delivering strategically grounded, creatively excellent, and business-driving campaigns across multiple health and pharma brands. Key Responsibilities: 1. Drive Client Success (40%) Develop deep knowledge of assigned drug brands, therapeutic areas, and market dynamics Lead strategic communications planning and campaign execution Build trusted client relationships and identify opportunities to add value Manage budgets, timelines, and ensure smooth internal workflows Track revenue forecasts and proactively manage project financials
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Team Leadership \& Development (20%) Mentor and support team members in their growth Provide clear direction and regular feedback Develop annual performance plans with each team member 3. Champion Creative Excellence (15%) Collaborate closely with Creative, Strategy, and Digital teams Ensure briefs, estimates, and timelines are well-defined and aligned Help craft and sell through CBIs that push brands forward Uphold strategic and creative quality throughout execution 4. Grow Existing Business (15%) Identify and pitch new opportunities within current client portfolios Collaborate across departments to create compelling sell stories
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Support New Business Efforts (10%) Contribute to pitch strategy, development, and presentations Help shape winning narratives and bring fresh thinking to the table Team Management: Direct reports may include Account Supervisors/Managers and Project Managers. What
We're Looking For: Proven experience in client services/account management in a healthcare or pharma agency setting Strong working knowledge of PAAB Strong strategic thinking, financial acumen, and leadership skills Exceptional communication and relationship-building abilities Passion for great work and a collaborative mindset
