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Creating wireframes, prototypes, user flows, sitemaps, and pixel-perfect visual designs in Figma considering stakeholder requirements and feedback.
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Leading the creation of various design needs, from low-fidelity mock-ups to high-fidelity designs for developers.
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Actively receiving feedback from stakeholders, including the core product design team and internal/external stakeholders.
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Presenting and articulating design choices and rationale to diverse audiences, both internally and externally.
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Valuing feedback as a critical part of the design process.
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Collaborating with design peers to adapt existing portal designs to specific product group and squad requirements.
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Translating complex fraud scoring engine logic and data into clear, concise, and visually engaging representations.
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Collaborating with the in-house development team to ensure designs are communicated clearly and handed-off efficiently.
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Working closely with stakeholders across various departments to gather requirements and feedback for portals.
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Integrating research and usability testing insights into designs with the UX Research team.
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Requesting UX Research when needed and integrating feedback into designs.
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Developing and maintaining detailed design implementation guidelines for accurate and consistent implementation by developers and end-users.
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Championing accessible design and ensuring compliance with WCAG 2.0 and 2.1 Level A \& AA standards.
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Iterating rapidly on design concepts derived from user research, data trends, and emerging technologies.
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Vocalizing improvements to existing products and the overall design process.
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A bachelor's degree or equivalent in Design, a related field, or relevant professional experience
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At least 2 years experience and practical expertise in UX/UI Design
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Must have experience working on projects in the financial services industry.
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Mobile app design experience
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Expert proficiency in Figma and its full functionality (e.g., prototyping)
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Experience adapting abstract and complex ideas into user-friendly designs
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Advanced knowledge of the end-to-end design process, including UX research, analytics, user flow diagrams, journey mapping, wireframing, prototyping, usability testing, and high-fidelity visuals
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A love for feedback, actively seeking it out, and comfortable defending designs if needed
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Ability to communicate design concepts to designers, developers, and other stakeholders
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Passion for product design and excitement about influencing the lives of millions of Canadians through design work
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A portfolio that effectively showcases design skills and experience, and comfort in speaking about it
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Experience navigating conflicting priorities and turning ambiguity into clarity in a fast-paced environment
