user support technician

JumpModel • Edmonton, Alberta, Canada • 22h ago

Overview

Bachelor's degree

Experience

Responsibilities

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Provide customer service
Manage incidents
Information Technology Infrastructure Library (ITIL)
Servers
Database software
Oracle
SQL
Spreadsheet
XML
Enterprise resource planning (ERP) software
Fast-paced environment
Work under pressure
Attention to detail

Related Jobs

user support technician

JumpModel • Edmonton, Alberta, Canada • 1d ago

Support Technician

1d ago

user support technician

JumpModel • Edmonton, Alberta, Canada • 1d ago

Support Technician

1d ago

Lead Server

Optima Living • Sherwood Park, Alberta, Canada • 1h ago

Server

1h ago

Coordonnateur(trice) administratif(ve)

Sollio Agriculture • Sherwood Park, Alberta, Canada • 1h ago

Coordonnateur(trice) administratif(ve)

1h ago

Frito Lay Lloydminster Sales Representative

PepsiCo • Edmonton, AB, Canada • 1h ago

Sales Representative

1h ago

COMBO - Sales Associate PT - South Edmonton Common

Groupe Dynamite • Edmonton, AB, Canada • 1h ago

Sales Representative

1h ago

Senior Business Project Advisor

Translational Research in Oncology • Edmonton, AB, Canada • 1h ago

Project Consultant

1h ago

Sales Associate (Go Auto Outlet West)

Go Auto • Edmonton, AB, Canada • 1h ago

Sales Representative

1h ago

iGaming QA Analyst - Games Tester

NeoPollard Interactive • Edmonton, Alberta, Canada • 1h ago

QA Analyst

1h ago

Conseiller(ère) aux communications internes

Sollio Agriculture • Sherwood Park, Alberta, Canada • 1h ago

Conseiller(ère) aux communications internes

1h ago