Healthier Children. A Better World
Here's What You'll Get To Do
- Answer phone calls and respond to requests for information from families and healthcare staff
- Register patients and complete associated screenings during clinic days.
- Ensure related scheduling documentation is processed, organized, updated and available
- Support clinical staff in organizing and storing materials that are utilized in the unit
- Facilitate communication flow via telephone, paging, and computer access
- Reschedule appointments as necessary and inform necessary people of these changes
- Maintain appointment schedules on the computer system and notify patients/families of any updates or changes to their appointments
- Collate clinical data and relay this information in a precise and timely manner to colleagues within and outside of the organization
- Greet and orient patients and their families to the unit
- Support the clerical staff with the registration and flow of patients within the clinic
- Maintain an efficient and tidy work environment
- Initiate and assist in the coordination of family/patient and health care professional education sessions and events
- Communicate with inter-professional team members within and outside of the organization to coordinate the booking of Outreach visits
- Act as the liaison for external hospital contacts
Here's What You'll Need
- Bachelor's Degree in a related field (Medical Administration, Business Administration, Health Administration) preferred
- Minimum of 3 years clerical or administrative experience in a health care setting. Experience in a hospital environment is preferred
- Scheduling experience is essential and medical terminology is an asset
- Accurate keyboarding skills and strong working knowledge of Word, Excel, PowerPoint, and Outlook
- Experience with EPIC is an asset
- Excellent problem solving skills that demonstrate an ability to anticipate potential issues and make suggestions
- Strong interpersonal, communication and organizational skills with both fellow colleagues and patients
- Ability to remain focused and prioritize tasks in a busy and high stress environment
- Dependability and good attendance
- A commitment to understanding and aiding in the pursuit of equity, diversity \& inclusion
Here¿s What You¿ll Love
- This position is eligible for employee benefits coverage including but not limited to; health, dental and life insurance. The full benefits package will be discussed at the time of offer.
- A focus on employee wellness with our new Staff Health and Well-being Strategy. Self-care helps us support others.
- A hospital that welcomes and focuses on Equity, Diversity, and Inclusion.
- The opportunity to make an impact. Regardless of your role or professional interest, you will be making a difference at SickKids and contributing to our vision of Healthier Children. A Better World.
- For more on why you¿ll love working at SickKids, visit our careers site.
Employment Type;
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