Senior Business Analyst, Change Consulting and Delivery

CIBC Mellon • Toronto, Ontario, Canada • 1d ago

Responsibilities

Elicit, analyse and define high-level business requirements using the project proposal provided by the line of business.
Manage stakeholder expectations and relationships.
Coordinate with respective internal and external parties (BNY Mellon, CIBC, etc.) and assist the business in preparing a business case and related financial templates to gain project approval and necessary funding.

Document Detailed Business Requirements

Analyse and map business workflows or processes.
Assist in the development and acceptance of functional specification documents.
Maintain, control and update documents relevant to the project.
Coordinate the reporting of the development budget and track costs for projects as required.
Monitor progress against project deliverables, ensure functional areas are meeting their commitments on a timely basis, and update project plans to reflect changes.
Manage and track change requests throughout the project life cycle. Develop and manage contingency plans as required.
Log, track and address all concerns/problems throughout projects. Forward issues to the development group, along with recommended corrective actions. Escalate unresolved issues.
Coordinate and participate in user acceptance testing, impact analysis, and the development of policies and procedures.
Conduct independent system testing to ensure specifications have been met.
Participate in presentations to CIBC Mellon project governance bodies as required.
Liaise with internal and external parties including technical departments and vendors to ensure accuracy of specifications.

Project Related Work

Facilitate meetings, document and distribute meeting minutes and utilize project management tools where necessary.
Obtain the involvement of staff from impacted functional areas associated to projects.
Seek project acceptance and document project closure to ensure that all requirements have been delivered.
Manage business unit resources and project related activities to effectively achieve agreed upon project deliverables.
Track and report time against all projects within the Enterprise Project Portfolio Management application, Planview.
Provide operational support to business units
Provide support and assistance to other business analysts.
Conduct and participate in training sessions as necessary.
Assist in the resolution of system issues.

Qualifications

University education or equivalent formal post secondary education
Approximately five years of progressive project experience
Completion of an industry recognized certification in Business Analysis
Knowledge and experience of operational procedures and processes
User acceptance testing experience
Solid PC skills with direct exposure to MS Office Suite
Strong analytical/problem solving skills, with attention to detail
Excellent organizational and time management skills
Demonstrated leadership skills
Ability to build and maintain solid relationships with business and technology partners
Strong communication skills, both verbal and written, with particular emphasis on the production of clear and detailed documentation
Highly flexible and able to adapt quickly to changing priorities

Related Jobs

Sr. Data Engineer

Iris Software • Toronto, Ontario, Canada • 1d ago

Consulting

1d ago

DATA ARCHITECT

V-Soft Consulting Group • Toronto, Ontario, Canada • 1d ago

Consulting

1d ago

Architectural Services Sales Consultant - Toronto

Allegion • Mississauga, Ontario, Canada • 1d ago

Consulting

1d ago

Project Manager 9193-0810

Foilcon • Toronto, Ontario, Canada • 1d ago

Consulting

1d ago

Support Specialist

LEAP Legal Software • Toronto, Ontario, Canada • 1d ago

Consulting

1d ago

QA Automation Engineer - Senior

Lumenalta • Toronto, Ontario, Canada • 1d ago

Consulting

1d ago

Account Executive

SearchLabs • Toronto, Ontario, Canada • 1d ago

Consulting

1d ago

Sales Consultant

Control Gap • Mississauga, Ontario, Canada • 1d ago

Consulting

1d ago

Assistant Professor - Contractually Limited Term Appointment - Rehabilitation Science

University of Toronto • Toronto, ON, CA • 9h ago

Research and Science

9h ago

Sales Manager/Community Relations Director

Amica Senior Lifestyles • Thornhill, Ontario, Canada • 12h ago

12h ago