Legal Operations Specialist

Lyft • Toronto, Ontario, Canada • 21h ago

Responsibilities:

Collaborate with legal and cross-functional teams to improve operational processes
Assist with implementing supporting programs, processes, and tools to improve workflows, and codifying processes though playbooks and intake templates
Develop, implement, and iterate on appropriate metrics and benchmarking through data analytics to measure the Legal team's performance and efficiency
Assist with managing outside counsel and vendor relationships, including engagement agreements, associated budgets, timekeeper management, compliance with billing guidelines, and related internal and external communications
Partner closely with our Legal Operations e-Billing Lead to provide support on e-Billing and matter management, including platform efficiencies and optimizations
Assist with responding to and managing e-billing inquiries
Manage and improve personnel management processes, such as new hire onboarding process, materials, and associated training to realize organizational efficiencies

Experience:

A bachelor's degree or higher, preferred
At least 2+ years legal operations experience in an in-house legal department, law firm, or both
Excellent communication and collaboration skills, with the ability to build relationships across the business at all levels
Understanding of financial management principles
Excellent problem-solving skills and an analytical mindset with process improvement experience
Litigation experience
Strong business partnering skills with a commitment to professionalism, collegiality, and transparency
Proactive entrepreneurial approach to recognizing needs, solving problems, anticipating issues and developing solutions
Sense of ownership and exceptional follow through skills are absolutely essential
Strong attention to detail and organizational skills with the ability to manage several projects simultaneously
Comfortable facing new challenges and changes in direction; flexibility in embracing frequent change
Experience and proficiency with Onit, Legal Tracker, Ironclad, Evisort, Tonkean, or equivalent tools, and Google Suite, a plus

Benefits:

Extended health and dental coverage options, along with life insurance and disability benefits
Mental health benefits
Family building benefits
Child care and pet benefits
Access to a Lyft funded Health Care Savings Account
RRSP plan to help save for your future
In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service
Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
Subsidized commuter benefits

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