This is with one of our Banking client. Daily Responsibilities:Spend approximately 80% of your day handling inbound/outbound client calls and 20% managing back-office tasks. Switch between front-line phone support and back-office processing as needed throughout the day.
Review client files and vet documentation using internal systems. Communicate with clients to request missing or required information clearly and professionally in English and French. Must-Have Skills:Fluent in English and French with a clear speaking voice.
Strong organizational and communication skills. High attention to detail and analytical mindset to assess client files accurately. Nice-to-Have:Experience with AML/KYC processes or regulatory documentation review.
About Us: Collabera is a leading Digital Solutions company providing software engineering solutions to the world's most tech-forward organizations. With more than 25 years of experience, we have hired over 17000 employees across 60+ offices globally and currently place 10000+ professionals annually to support critical IT engagements at more than 500 client sites, 80% being the Fortune 500.
and 59% of the Fortune 50 (could use either stat) With Collabera, you
- Will get to work on numerous challenging and exciting projects, including UI/UX transformation, Blockchain, AI/Data Science, Cloud migrations, Cyber-Security and Engineering.
- At Collabera you have 80% chances of project extension or redeployment to other clients
- Will have endless opportunities to learn new technologies through our inhouse Training arm - Cognixia.
