Technical Hardware
Product Specialist
This position will be responsible for cataloguing our “high end” items such as cell phones, gaming systems, tablets, computers, headphones, monitors, televisions, drones, bluetooth devices such as robotic vacuums, speakers, accessory items, etc. You will be responsible to catalogue the products for upcoming auctions by testing the functionality of each items - is the phone locked, does it power on/off, connectivity to wi-fi and bluetooth, are there any defects with the product? Performing factory resets on products, ensuring gaming systems are operational, completing condition reports that are accurate and detailed to maximize bids from our client base. Working with customized cataloguing software programs, you will maintain a steady pace of opening, testing, cataloguing and repacking the products for resale.
The successful candidate will be very comfortable navigating their way through a variety of systems and will possess an above average understanding of how technology works. They possess an intrinsic need to always give their employer their best performance, their attention to detail is keen and are a focused individual who can get the job done to meet their daily targets.
Regardless of what team you are on, we all work toward a common goal; to make the customer experience with Encore a memorable one! We believe in creating lasting relationships with our employees. We appreciate your efforts and contributions and offer various benefits to enhance your experience at Encore Auctions. These include:
4% Vacation pay on each pay or accrual
Biweekly pay schedule
Casual Dress
On-site Parking
Job Growth Opportunities
Group Benefit enrolment for eligible full-time employees
Group Retirement Savings Plan for those interested in planning for your future
We are located on a bus route
What will you need to be successful in this role:
Consistent attendance, reliability, and level of maturity that will commit up their role
Who we are looking for in this role…
You make an impact on the customer experience. Whether it be directly or indirectly, your efforts make a difference every step of the way. You are diligent, focused and demonstrate a genuine ‘can do’ attitude.
Why Choose Encore?
Ability to meet daily targets
Strong communication skills
Ability to read and speak English well
Great organizational and time management skills
You have a keen eye and notice the details
Ability to multi-task in a fast-paced environment
Availability 8:30 am to 5:45 pm Monday to Friday on a permanent full-time basis
Ability to work Saturdays and over-time as needed
Working with little supervision, self-discipline is paramount
This role starts at Level 1 hourly rate; $xx per hour. After three months of continuous employment, you will be eligible to enroll with our Group Benefit plan- we offer Single of Family coverage with Dental and Vision care included. The employer pays 50% of your premiums. We also offer enrollment with our GRSP (Group Retirement Savings Plan) for those who are interested.
Encore Auctions is an equal opportunity employer and provides accommodation for job applicants in accordance with the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you are an individual with a disability and you need accommodation in order to apply for this position, please contact the Human Resources Manager.
