Posting End Date: June 09, 2025 Employee Type: Temporary (Fixed Term)-Part time Union/Non: This is a unionized position Bargaining Unit/Local: UNIFOR South 938 London Office Primary Location: London, ON Grade: 5 Pay Rate: $38.24 per hour Number of Available Positions: One (1) Temporary Part-Time Position We are looking for a Temporary Daytime Dispatcher to support our Dispatch office! At Enbridge, our Dispatchers are primarily responsible for responding to and executing work dealing with emergencies, changes in schedules with field reps and providing customer interaction. This position has the decision making on handling emergency orders, crew planning, etc. Our ideal candidate has a focus on attention to detail and strong communication skills. What you will do (Responsibilities): Responsible for ensuring that work assignments optimize the productive time of company resources. This includes, but is not limited to, calling customers for commitments and re-commitments. Monitor data communications and responds to requests for information from field personnel such as Field Reps and Field Supervisors. Responds to local emergency situations based on the type of emergency, available resources and required skill sets including, but not limited to, calling for emergency locates, arranging overtime, notification to customers, etc. Local emergencies are handled according to documented procedures (i.e. emergency matrix). Update route sheets as necessary to track changes to ‘day of’ schedule and work completion. Provide information to management personnel with respect to emergency situations, workload statuses, etc. Monitor and action shared Dispatch folders for incoming order requests from Lakeside/call centers Cover full time dispatchers for breaks/meetings/off days and otherwise as required Assist Day Dispatchers with issuing orders, calling for Emergency Locates, calling for overtime, acquiring Trench Permits as required/requested. Assist with training new hires (temps) and other project work if required Perform other departmental duties as required. When not specifically performing activities for day dispatch, the employee will be called upon and required to perform other activities that commensurate with their skills to support the broader Work Management department. Who you are (Qualifications): You will have the following combination of education and experience: Minimum secondary school education with some post-secondary education preferred (Emergency Telecommunications certificate or accredited training). Being able to multi-task with accuracy. Experience in dispatching and/or field operations preferred. Knowledge and experience with computer applications supporting workload planning preferred. Must have a demonstrated working knowledge of Microsoft Word and Excel as well as CIS, GIS preferred. Strong written and verbal communication skills are required. NOTE: As this position is within the Local Bargaining Unit identified above, please note that members will be given first consideration. At Enbridge, we are dedicated to our core value of Inclusion. We are proud to be an Equal Opportunity Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, disability, or any other reason protected by federal, state, or local law. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting careers@enbridge.com. Information For Applicants: Applications can be submitted via our online recruiting system only. We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit www.enbridge.com Current Enbridge Contractor If you are a current Enbridge contractor and looking to apply to a posted position, please click on the link below. Find Jobs Life Takes Energy When the energy you invest in life meets the energy we fuel it with, beautiful things happen. That’s because our energy fuels yours in hundreds of meaningful ways – and in ways you might never have imagined. We don’t cook your holiday dinners. Or drive the kids to skating practice. But we do help provide the energy that makes all these things possible. Enbridge brings you more than just energy. The products we deliver are part of everyone’s quality of life. Ours is the energy that makes a house a home. The energy that moves our economy. The energy that makes life more convenient and more connected. We understand that your life takes energy. And we are proud to bring it to you. Learn more: https://www.enbridge.com/about-us
