Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision. Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our team members to maintain a healthy work-life balance and provide opportunities for career growth. OVERVIEW: Alberta Blue Cross® is seeking a contract business analyst to assist with the elicitation, documentation and analysis of business processes and business requirements. The Business Analyst will also be responsible for mentoring junior business analysts in the areas of requirements documentation, testing strategies, modeling techniques, standards and tools. WHAT YOU WILL DO: Consult with clients to gather and effectively capture complex business requirements in the form of use cases at an advanced level. Document requirements using use case modeling concepts. Liaise with the technical staff to provide the business perspective during system analysis and design phases. Work with the project manager to plan the day-to-day management of the business analysis, design, development and testing tasks. Assists in enforcement of project deadlines and schedules. Participate in the test plan development process by working collaboratively to develop test cases, scenarios, and specifications that assess whether the system satisfies all the business requirements. Actively participate in project review meetings providing status updates to the business sponsor and project manager. Identify any potential schedule or project problems and provide solutions to alleviate any problems. Support the development of the user training documentation for business users to ensure effective and efficient use of the new systems. Coordinate the efforts of other business analysts. Prepare ad hoc reports WHAT YOU WILL HAVE: Completion of a software development technical institute or university diploma/degree program is required. A minimum of five years direct experience in the areas of business analysis. Strong facilitation skills that will be utilized in conducting user workshops to define requirements. Demonstrated strong proficiency in Unified Modeling Language (UML), including but not limited to activity diagrams, use cases, sequence diagrams etc. Excellent verbal and written communication skills, including the ability to establish and maintain effective working relationships with both the user community and technical teams. Experience in drawing out requirements from the business teams and effectively communicate those requirements to the technical teams. Superior analytical and problem-solving skills, including the ability to recognize symptoms, diagnose causes and identify alternative solutions. Demonstrated proficiency in Microsoft Office, Microsoft Project, Visio, and SQL Navigator. Demonstrated ability to work effectively in a team environment. Demonstrated ability to pay persistent attention to detail, while maintaining an overall view of the situation and the big picture. Ability to multitask and meet the challenges of a fast-paced changing environment. Working knowledge of/experience with Project Management body of knowledge and software development methodologies would be beneficial. This position will remain open until a suitable candidate is selected. Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our team members by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences. We offer the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, apply online at careers.ab.bluecross.ca Alberta Blue Cross® is an Alberta based not-for-profit, dedicated to delivering exceptional customer experience and community leadership. We are committed to providing the best health coverage to over 1.8 million members and take an active role in promoting the wellness of all Albertans. We believe in what we do—and place trust in our employees to deliver our vision. Privacy Policy Terms of Use ®* The Blue Cross symbol and name are registered marks of the Canadian Association of Blue Cross Plans, an association of independent Blue Cross plans. Licensed to ABC Benefits Corporation for use in operating the Alberta Blue Cross Plan. ®† Blue Shield is a registered trade-mark of the Blue Cross Blue Shield Association.
