Job Description Reporting to the Director, Internal Communications, this position is part of the Public Affairs team at Extendicare and supports internal communications for long-term care, ParaMed home care and Head Office. The ideal candidate is highly organized and collaborative, has a strong understanding of internal communications fundamentals, is comfortable with technology, and has an interest in health care and elder care. This position is based at our Markham Ontario head office. Extendicare offers a hybrid work environment. What you will do: Coordinate and post content across multiple channels, including our intranet, e-newsletters and internal marketing campaigns. Collaborate with our Marketing team to ensure all internal communications reflect our brand and design standards. Create e-newsletters and manage distribution lists, working closely with content providers within Public Affairs and across the organization. Support organization-wide leadership events, including a quarterly virtual forum and a bi-annual in-person conference. Participate in planning and brainstorming to continually bring fresh ideas and approaches to internal communication across the organization. Support ongoing analytics and reporting for internal communications initiatives and channels, to measure effectiveness and drive continuous learning and improvement. Share responsibility for managing central communications mailboxes to ensure timely responses to inquiries from internal and external stakeholders. Be open to continually evolving our approaches to best meet our internal stakeholders’ needs. Requirements: University degree or college diploma in Communications, Marketing or comparable experience. One to two years of experience in a communications role. This can include hands-on educational or co-op experience. Familiarity with internal communications, public affairs and event planning. Proficiency in Microsoft Office, particularly Word, PowerPoint, Teams and Forms. Thrives in fast-paced, issue-driven and team-based environment, with a demonstrated ability to communicate clearly and succinctly. Ability to quickly shift priorities and manage competing timelines. Multimedia, video, photography, graphic design software and web content management systems experience, and/or familiarity with Workday, MailChimp, ServiceNow, Vimeo and other applications, considered an asset. At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each team member, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect: Continuous mentorship, support for life-long learning and growth opportunities Opportunities for advancement and career growth within the organization A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work. Employee Family Assistance Program. A robust benefits package. Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network 123 owned and operated long-term care homes, as well as our home health care operations serving more than 10,000 patients annually, we provide people with the care they need wherever they call home. Our qualified and highly trained workforce of 22,000 individuals are united by a dedication to quality care and by our vision for a future where everyone in Canada has access to the care and support they need to live their best lives. #extendicarecomm Time Type: Full time When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. If you have a passion for caring, turn it into a rewarding career with Extendicare! Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request. Extendicare is a leading provider of care and services for seniors across Canada. We deliver quality care to meet the needs of a growing seniors’ population. We also provide management and consulting support through a range of services, including recruitment and building strong, qualified teams, to a network of independently owned long-term care and retirement homes. Our Mission “Helping People Live Better.” We help our residents and clients live better by promoting quality of life. We create remarkable moments through highly engaged and motivated team members. Stakeholders know this because we continuously measure, improve and publicly share our performance. Our Vision Our vision is to be the best senior care and services company in Canada. Our Values At Extendicare, we value our customers and our team who cares for them. We are committed to treating them with dignity and respect in an atmosphere of compassion. As health care professionals, we take pride in being responsive to the needs of those who rely on us. Customer Satisfaction. We strive to provide care and services to our customers which exceed their expectations. Excellence. We believe aspiring to excellence leads to continuous quality improvement in our provision of care to residents. Respect. We value each employee, encourage equal opportunity for growth and recognize achievement. Integrity. We believe in honesty and fairness in our relationships with others. Accountability. We believe we are accountable for the quality of services we provide to our customers. Communication. We listen to each other and foster open and honest communication. Teamwork. We believe that working as a team creates an environment that allows us to reach our potential. Environment. We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation, safety and a homelike atmosphere.
