Bilingual Customer Service Representative (English / French) Pay from $32 to $36 per hour with significant growth and earning potential! Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1 Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our French-speaking customers love. Our company continues to grow, creating new career opportunities and job stability you can count on. Better together! This position is on-site, and we are looking for people who share our passion. Hours: Monday - Friday, 9:30 AM to 6 PM. Position Responsibilities Process customer orders and inquiries in a collaborative call center using world-class technology. Communicate with customers over phone, email and chat. Help customers navigate Uline's website and online ordering. Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers! Bilingual (English / French) - fluent in both verbal and written forms. Benefits Company-paid extended health coverage and RRSP with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café, outdoor patio and first-class fitness center. Monthly employee-appreciation events. Opportunities for community involvement. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations. Uline is a drug-free workplace. Uline is an Equal Opportunity Employer #LI-BW1 #LI-TOR001 (#IN-TORCS) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more! Uline is North America's leading distributor of shipping, packaging and industrial supplies. Our family-owned company is committed to providing businesses with the highest quality, in-stock products and an exceptional customer experience. Uline’s dedicated team of employees make this possible, working together to ensure fast, reliable delivery and legendary customer service. Each resume submitted gets individually reviewed by our team and retained for 24 months in case a great opportunity opens for you to join our Uline family. EEO/AA Employer/Vet/Disabled Drug-Free Workplace
