Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. The Director, Facilites, Maintenance & Office Services provides leadership and direction for all aspects of facility operations across the organization, including coordination of internal teams, external consultants, contractors, trades, and national maintenance contracts. This role manages repairs and maintenance for all company sites and ensures operational excellence through effective planning, budgeting, and execution of facility projects. Responsibilities Lead development and execution of national facilities and preventative maintenance programs, delivering high-quality results and clear communication to stakeholders Manage annual facilities budget, including forecasting, tracking expenditures, analyzing variances, and implementing corrective actions as needed Oversee and integrate of the CMMS Facilities platform into company mandates Develop a long-term (+5 year) maintenance plan prioritizing capital projects and equipment lifecycle Build business cases for maintenance initiatives; collaborate with Procurement on RFPs and vendor selection Ensure continuous operation of facilities and equipment, including HVAC, power, plumbing, vertical transportation, and building envelope; respond effectively to emergencies and non-routine issues Negotiate and manage national contracts for facility and service providers; maintain strong vendor relationships Lead, coach, and retain a high-performing team Support sustainability initiatives during project planning and execution Collaborate with the Office Services team to manage cleaning services and inventory for shared office spaces Partner with Health & Safety and Joint Health & Safety Committees to ensure cosmpliance and drive proactive safety initiatives; serve as an active JHSC member Enforce compliance with building codes and regulations at all levels Identify and implement tools, systems, metrics, and best practices to support project delivery within scope, schedule, budget, and safety requirement Qualifications: Post-secondary education in a related field or equivalent experience 10+ years of progressive facilities management experience, including 3- 5 years' recent leadership experience Technical knowledge of mechanical, electrical, plumbing, and building systems Proficient in Microsoft Office Suite; strong project management and organizational skills Experience with HVAC, electrical, elevator/escalator systems an asset Certified JHSC member an asset Proven leadership and influence skills; collaborative and hands-on approach Strong communicator with excellent interpersonal skills Adaptable and comfortable in a dynamic, fast-paced environment Highly service-oriented with exceptional follow-through Interest in fashion or luxury retail is a plus #SSC Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs. We are Canada’s FASHION and LIFESTYLE retailer, providing a strong trusted voice in the global fashion world on behalf of Canadian customers. We are the curators of EXTRAORDINARY products that INSPIRE our customers and are respectful of both people and planet. We provide personal service and experiences to empower our customers and colleagues to find the truest expression of themselves and create JOY in doing so. We are committed to creating and inspiring a more SUSTAINABLE future for all. We aim to IGNITE the possibility of POSITIVE CHANGE. No other brand has this combination of traits, and they give us our strong point of view and set us apart. Magenta Own and elevate Magenta so that it is synonymous with the brand. Canadian Be proud and make Canadians proud of who we are by representing a modern Canada, its values, its people, and its ethos on the global retail stage. Sustainability Be a leader in sustainability and ignite the possibility of positive change in others. Build loyalty by being known as a trusted brand that cares for its customers, colleagues, communities, as well as the planet. Personal Service Deliver the highest quality of service, not just to our most valuable customers, but to all guests of Holts. Our reach may be global, but our Values remain proudly Canadian. They are meaningful to us and guide how we work together and interact with our communities. Warmth Be open, welcoming, and respectful to others. Unity We are one team, one community, sharing one planet. Passion Passion is what drives us to be curious and think creatively. Excellence We constantly encourage ourselves to be better.
