By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Executive General Adjuster – MCL PRIMARY PURPOSE: Reporting to the Vice President, Major Complex Loss / Forensic Advisory Services, the adjuster is responsible for providing a consistently high level of service by investigating insurance major loss claims for insurers or third parties, and negotiating settlement of the claims to the satisfaction of all parties. ESSENTIAL FUNCTIONS and RESPONSIBILITIES: Manages assigned claims while meeting company standards and quality, including conducting thorough investigations; determining coverage and validity of claims, interviewing and communicating with insured, claimants and witnesses; inspecting claims sites, preparing reports and negotiating settlements Maintains accurate records based on company standards and procedures, using company custom computer systems Accurately and efficiently manages the billing for assigned files, within specified timelines Assists with collection of accounts receivables for assigned claims Assists with local marketing of the branch, attends professional and social events, and develops new business Maintains an excellent working relationship with existing clients to further develop business Requires a high level of mathematical and reasoning ability to calculate and analyze data to arrive at a logical conclusion. A high level of dexterity to use tools and climb ladders The ability to cope with extreme weather, environmental and driving conditions at any time of day or night. Committed to continuous education to keep up-to-date with all industry and legislative issues and changes. QUALIFICATIONS: Education & Licensing Post-secondary education; insurance related CIP Designation or equivalent Must be licensed or have the ability to obtain a provisional license Experience Minimum 15 years adjusting experience with a minimum of three years adjusting primarily commercial losses, but may include some large/complex personal lines losses Skills & Knowledge Strong oral and written communication, including presentation skills PC literate, including Microsoft Office products Demonstrated commitment to timely reporting Strong customer service skills Strong interpersonal skills Attention to detail and accuracy Good time management and organizational skills Ability to work independently or in a team environment Ability to meet or exceed Performance Competencies Must demonstrate the ability to market services directly to insurers and brokers Must demonstrate superior ability to examine and correctly interpret complex coverage conditions and exclusions Must exhibit superior report writing ability and must be able to design and manipulate spreadsheets for the analysis of data Must demonstrate superior ability in directing consultants including lawyers, forensic accountants, engineers, scientists, quantity surveyors The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time. Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com
