Amazon created one of the most sophisticated supply chains in the world. From
the introduction of Amazon Prime, to the use of advanced technology for package
delivery; Amazon consistently drives change from the front of the pack.
As a Sr. Operations Engineer, you will lead and manage the lifecycle of
challenging cross-functional projects, developing and delivering the next
generation of sortation and distribution solutions. You are a customer obsessed
leader that will play an integral part in planning and implementation of the
facility network infrastructure including new builds, retrofits, expansions, and
program initiatives. Partnering with internal customers and internal/external
stakeholders to engage as a team and ensure a timely handover will be part of
your critical tasks.
Amazon is seeking an industry proven and detail-oriented Operations Engineer for
the design, build, and continuous improvement of our order fulfillment
infrastructure. Successful candidates are natural self-starters who have prior
engineering experience in the integrated automation project life cycle,
including their development, design, implementation, enhancement, and support.
Our Sr. Operations Engineers must be agile with the ability to quickly adapt
strategies, plans, and solutions in response to dynamic business requirements.
They also must be comfortable interfacing and driving various functional teams
and individuals at all levels of the organization. Open minds, customer focus,
innovation empowerment, advanced technologies, team comradely, individual drive,
and occasional senses of humor enable our Regional Operations Engineering team
to deliver the most advanced fulfillment solutions in the world.
As a Sr. Operations Engineer for Amazon, you will work with some of the most
talented engineers in the design, development, and delivery of physical
distribution systems around the globe. You are responsible for managing a
technology or integration project, successfully delivering the solution to meet
project goals within schedule, budget, safety, and quality targets. You may work
directly with external equipment vendors, customers, partners, internal
customers, and stakeholders to provide technical expertise. You have a solid
understanding of the design approaches and industry technologies utilized in
fulfillment and distribution center designs to analyze, deep dive, and improve
systems performance. To meet timelines and minimize disruption to support teams,
you manage the overall schedule, proactively mitigate risks, and keep the scope
of engineering deliverables under control.
If you have proven integrated automation project engineering experience, thrive
on the corresponding challenges, seek an opportunity for professional growth,
and want to help Amazon further raise our fulfillment solution bar, then this
role is for you!
This role requires 75% regional travel on a yearly basis. When not traveling,
you must have availability to work from a corporate office. Candidates should
either live near or be willing to relocate within a reasonable commuting
distance of one of the corporate office locations listed. Relocation assistance
may be provided.
Key job responsibilities
• Work independently with internal and external teams to successfully manage the
lifecycle of challenging projects, and act as owner in delivering on project
objectives and targets. Projects may span organizations or geographies in
support of business objectives.
• Actively participate in firm engineering reviews, and make tangible impact on
the proposed solutions on an individual system or its components, on the overall
systems architecture, and on facility processes.
• Partner with internal teams, stakeholders and external vendors to set project
priorities, establish milestones, and drive schedules to meet deadlines.
Proactively assess stakeholders’ dependencies and milestones, problem-solve and
drive solutions to mitigate the impact from the issues.
• Lead and coordinate all execution efforts in delivering systems and automated
equipment designs per established standards and guidelines. Perform
equipment/system installation, throughput and safety qualifications. Simplify,
optimize, remove bottlenecks and provide feedback while resolving difficult
system problems or technical deficiencies.
• Lead effective meetings by setting the objectives, putting the right people in
the room and driving detailed business and technical discussions/alignment.
Document meeting discussions, decisions and future steps, ensuring alignment on
expectations with internal partner teams and outside vendors.
• Promptly and accurately communicate project status, risk analysis and risk
mitigation plans. Effectively answer project questions in detail, and regularly
produce clear and concise summaries for the project to leadership/management
team.
• Competently articulate system and/or equipment designs, including layouts,
technical specifications and functional capabilities to internal customers and
partner teams.
• Efficiently manage change order controls, purchase orders, and invoice
validation/approvals.
• Excel at building strong working relationships with internal and external
stakeholders across multiple projects.
• Foster cross-teams process improvement efforts. Improve, streamline and/or
eliminate excess process, create predictable process paths, drive efficiencies,
and set standards. Through collaboration, generate high-quality, cost-effective
solutions in compressed periods of time.
• Actively mentor and develop other Amazon Operations Engineers.
A day in the life
You are managing one or multiple projects that can vary in scope, complexity and
duration.
Daily tasks may comprise of site coordination with operations teams and
contractors on project execution activities or changes; deep diving project
progress, schedule and resources, while identifying barriers, creating solutions
and driving resolutions. You may be facilitating the planning and/or
implementation meetings with projects’ stakeholders, ensuring alignment in
objectives, expectations, and the next steps; you would capture and publish
detailed notes after each meeting to drive ownership and follow-through on the
actions and decisions. Reviewing and approving Sorter System Functional
specification document is one of the essential tasks, and you may be tracking
the on-time creation of the sorter configurations with the internal automation
teams. You may be brainstorming and developing workaround solutions while
mitigating the project delays or design issues. As a part of the acceptance
testing, you may be performing systems installation quality, safety, throughput,
and performance qualifications, frequently communicating the progress to
internal and external stakeholders. In addition, you may be supporting/training
other engineering team members, utilizing the knowledge of Amazon’s safety,
mechanical, electrical and controls installation standard and guidelines.
Global Engineering Services (GES) NA Operations Engineering, or Ops Eng, works
across North America to deliver Material Handling System launches, retrofits,
and innovations. A day in the life can take place on a jobsite, in an active
facility, or in one of Amazon’s corporate offices. GES NA Ops Eng is highly
team-oriented, working daily be smarter together, be faster together, and to
grow together.
About the team
The OE Execution Team is responsible for delivery of Automation Infrastructure
projects related to material handling, storage, processing, and delivery of
products to retrofits and newbuilds throughout First and Middle Miles across all
regions within North America.
At Amazon, we are all Owners and leverage unique opportunities presented to us
by owning everything
from firm engineering to project execution and final hand-off to our customers.
We are a diverse,
upbeat, creative team of engineers and managers working on a daily basis to
ensure that our internal
customers have capabilities to deliver on the Customer Promise.
We not only build, but we are also consistently improving our capabilities at
Amazon. Continuous
improvement is the ongoing enhancement of our systems through incremental and
breakthrough developments. We are continually raising the quality bar, and are
never satisfied.
We seek to improve through captured lessons learned that are incorporated back
into our mechanisms
as a way to perpetually improve upon the next design and processes iterations.
We continually learn, grow, and develop throughout the organization and our
Subject Matter Expertise is leveraged globally.
We are the Team! We collaborate, support, help and leverage each other in
delivering on the business
objectives.
Amazon offers a full range of benefits that support you and eligible family
members, including domestic partners and their children. Benefits can vary by
location, the number of regularly scheduled hours you work, length of
employment, and job status such as seasonal or temporary employment. The
benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list describes you exactly,
we'd still love to hear from you! At Amazon, we value people with unique
backgrounds, experiences, and skillsets. If you’re passionate about this role
and want to make an impact on a global scale, please apply!
