Company DescriptionAt General Dynamics Mission Systems–Canada, our focus extends beyond engineering technology solutions—we are dedicated to cultivating careers. If you seek a purpose-driven career solving some of the world’s most critical problems, alongside some of the brightest engineering minds, your application is welcome. Join a community where your unique perspective propels innovation.Why Join Us?Flexible Work Environment: We have On-site and Hybrid positions, this is often dependent on the nature of your role. We offer a variety of options for your work schedule which includes compressed work week options, flexible start times and shut down periods.Professional Development: Your growth within the organization is not just supported; it's valued. Anticipate regular progress reviews as well as access to educational assistance, training and more!Total Rewards: Consider it covered—health, dental, and beyond. Early access to a pension plan with various perks to acknowledge your contributions to the organization.Job DescriptionGeneral Dynamics Mission Systems-Canada is currently hiring for an IT Technologist to support the Maritime Helicopter Training Simulator (MHTS) program, located in the Fumerton-Bing Training Centre (FBTC) in Shearwater. The MHTS is used to provide RCAF Pilots, Tactical Control Coordinators (TACCO) and Sensor Operators (SENSO) personnel with the skills required to successfully perform all missions of the Maritime Helicopter (MH). The MHTS is also used to provide RCAF Maintenance Personnel with the knowledge and skills required to maintain the MH. Ideally, the selected candidate will have experience using computers, server equipment, and electronic control systems similar to those comprising the MHTS. As an IT Technologist, you will maintain the MHTS equipment, resolve outstanding and newly discovered technical issues and conduct upgrades to the training systems as required. This role is full time hours with benefits. You will work primarily onsite at the Fumerton-Bing Training Centre (FBTC) but will be based out of our Dartmouth location.The IT Technologist will be responsible for:Providing system installation support, assisting in the conduct of first power-up, system checkout and non-start up and performance demonstration.Providing on-going system technical support including system checkout, troubleshooting, system diagnosis, in-situ repairs, modifications, and follow-up.Performing routine maintenance tasks such as backups, regular inspections and hardware and software upgrades and replacement. Providing direct customer technical support. Conducting and supporting trials, technical rehearsals, tests and validation.Validating date systems configurations; installing hardware, new sources of software, changing peripherals, and supporting training. These tasks will normally be conducted directly in coordination with the customer.Representing maintenance and support requirements to internal support groups.Supporting maintenance issues such as upgrading user manuals, compiling parts lists, configuring local lists and family tree documents.Maintaining computers, devices, test equipment, racks, cables and connectors.Occasionally required to work out-of-schedule hours, assisting the team with tasks as required.Providing system level support to the Life Cycle Maintenance Manager (LCMM), as required.Since the FBTC runs shifts from 6:00 a.m. to midnight from Monday to Friday, flexibility of working hours are a requirement. There may also be occasional requirements to conduct maintenance activities outside these hours.Other duties as assigned.QualificationsThe applicant will require the following experience and capabilities:At least 4-6 years of relevant work experience.Knowledge of installing and configuring computer hardware, motherboards, graphics adapters, network cards, hard drives, etc. for both new and legacy equipment.Knowledge of both Linux and Windows operating systems, specifically Windows XP, and Windows Server 2008. Knowledge of RAID array drive system.Knowledge of network operating environments and protocols. Knowledge of data transmission protocols, TCP/IP, RS232, USB. MRC certification or equivalent experience.Knowledge of switches, routers, hubs, uninterruptible power supplies, and computer peripheralsAbility to troubleshoot and repair IT diagnostic tools, and OS provided functions.Ability to interact effectively with Customers and Team Members. Willingness to learn and adapt to new methods and procedures.Willingness to work out-of-schedule hours as needed with guidance from Maintenance Team Lead Shift Supervisor as required. This position may require the successful candidate to work all or part of their term at a site not controlled by GDMS-C. Assets to have:Familiarity with Airborne Mission Systems and simulators. Experience with MIL-STD systems and environments.It is a requirement that General Dynamics Mission Systems-Canada be registered with the Canadian Controlled Goods program and that all of its workforce be security assessed. Successful applicants must meet all applicable security requirements, including but not limited to the ability to obtain and maintain a Canadian government security clearance. Applicants may be required to meet additional security requirements in order to gain access to technical data, classified areas or information that is subject to international regulations. You must be eligible to work in Canada.Additional InformationWe believe the unique contributions of each of our colleagues are key in our ability to drive innovation. By fostering a culture of belonging, encouraging idea sharing at all levels, and reinforcing the very real impact of what we do, we offer an environment where everyone can take pride in their work. We respect diverse opinions, and value the lived experiences each and every one of us bring to our workplace. If you require accommodation during any stage of the application process, please contact Human Resources via [email protected].
