Regional Manager, Business Services
Location: This role is responsible for supporting business services in five branch locations from Wellington to Tignish. Regular travel between locations is required to support teams and ensure consistent service delivery.
Join Atlantic Canada's largest credit union, Provincial Credit Union and become part of a team committed to positively impacting our island communities. Provincial Credit Union is honored to be recognized as one of Canada's Top 100 Employers for 2025! This achievement reflects our commitment to maintaining a dynamic and supportive workplace. Our core values of People, Purpose, and Possibility guide our mission of providing sound financial advice, planning, and education to our members. We believe in empowering our employees to deliver and support quality member experiences and fostering engagement within our communities. Join us in making a difference as we lead the way in serving the financial needs of islanders.
What You’ll Do:
The Regional Manager, Business Services plays a key role in the delivery of business services to the Credit Union’s membership and the operational oversight of the Credit Unions’ Business Services Department. This role involves leading an account management team and contributing to the strategic direction of the Credit Union. The Regional Manager will contribute to the development and execution of strategies aimed at enhancing member engagement and satisfaction, driving business growth and maintaining operational excellence.
Key result areas:
Leadership and Team Development
Credit & Risk Management
Strategic & Operational Excellence
What You Have:
Required Education and Experience
Bachelor’s Degree in Business Administration or a College Diploma with a focus in Business/Commerce, Finance, Accounting or related field or, an equivalent combination of education, training and experience.
Demonstrated success in sales, service management, and business lending within the financial services industry.
Demonstrated leadership experience with the ability to coach, delegate and foster a team environment.
Skills and Abilities
Leadership: Ability to lead and motivate a team, with strong decision-making and problem-solving skills.
Organizational Skills: Strong organizational skills and multitasking abilities with a focus on achieving results.
Microsoft Office: Proficiency in Microsoft Office Applications.
Communication: Excellent verbal and written communication skills, with the ability to engage and influence diverse stakeholders.
Adaptability: Demonstrates a proactive approach to embracing change, remaining flexible and positive while readily adjusting to new circumstances and effectively managing shifting priorities.
Financial Acumen: Advanced expertise in analyzing financial statements, conducting financial analysis, and applying business lending concepts.
Relationship Management: Possesses strong judgment and interpersonal skills to build and maintain effective working relationships with coworkers, partners and members.
What we offer:
Outstanding Culture: Join an engaged and community-focused team that fosters a positive work environment.
Market Competitive Compensation: Enjoy a competitive salary along with an annual bonus program.
Generous Benefit Package: We provide a comprehensive benefits package, including a flexible health and dental plan, sick time, and a Defined Contribution Pension Plan and Group Retirement Saving Plan with up to 9% employer contribution.
Work-Life Balance: Start with three weeks of vacation per year, supplemented by four personal days and two volunteer days.
Professional Development: Take advantage of tuition reimbursement, training programs, and career progression opportunities.
Employee Perks: Enjoy additional perks such as an annual fitness and clothing allowance, reduced rates on employee loans and mortgages, and no service fees on banking transactions.
Salary range for this position: $98,200 - $115,500.
Join our team at Provincial Credit Union and enjoy a rewarding career with competitive compensation, comprehensive benefits, and a supportive work environment that values your growth and well-being.
Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.
Bondability Requirement
As part of the hiring process, candidates must meet the requirements to be bondable under a fidelity bond policy. Bondability involves considerations such as past criminal convictions, credit history, and other relevant factors assessed by our insurer.
Closing date is May 31, 2025.
Diversity and Inclusion:
Provincial Credit Union invites applications from all qualified individuals. Provincial Credit Union is committed to employment equity and diversity in the workplace, and welcome applicants from diverse backgrounds. Accommodation is available for applicants with disabilities throughout the recruitment process.
