POSITION PROFILE
Job Title: Emissions Data Administrator
Reports to: Operations Supervisor Source
Department: Emission Services Group
Location: Calgary
Basic Purpose: What is the overall function of the job?
Provide administrative support to Source Emissions Teams
Provide excellent customer service to both internal and external clients
Perform data admission into a variety of internal and external platforms
Upload data into various third party, customer and/or government reporting databases
Compile reports and send them out within required timelines
Key Accountability/Responsibilities: What specifically is this job expected to accomplish?
Perform data entry for the daily work as scheduled by the Operations Supervisor
Prepare Compliance pre-job field sheets
Verify Post-job field sheets and Data Package delivery
Verify Field Chain of Custody
Review job confirmation reports from outsource labs and complete lab report verification
Complete and file AMD11 Notifications and related ETS data verifications
Daily Ambient reporting
Google Worksheet platform maintenance and field sheet updates
Perform Service Fusion Maintenance
Inform the Operations Supervisor of any quality or data issues as soon as they become apparent.
Inform the Operations Supervisor immediately of any customer service issues as they become apparent.
Supports and complies with all Bureau Veritas policies, Quality System and Health & Safety program
Implementation, maintenance and improvement of the management system
Identification of deviations from the management system, including standard operating procedures and work instructions
Initiation of actions to prevent or minimize such deviations.
Reporting to management on the performance of the management system and any need for improvement
Ensuring the effectiveness of field activities
Development, modification, verification and validation of methods
Analysis of results
Where applicable this may include statements of conformity or opinions and interpretations
Report, review and authorization of results
Adheres to Bureau Veritas Code of Ethics Policy
Participates, when requested in Emission Services health & safety meetings
Participates, when requested, in Emission Services internal and external audits
Ensures proper use of personal monitors, and all required PPE
Ensures common work area are kept clean at all times
Provides excellent customer service by always presenting a professional and cooperative attitude
Always represents Bureau Veritas in a positive way
Always complies with client and Bureau Veritas safety initiatives and rules
Always ensures that all reasonable and safe client requests and expectations are met
Maintains a positive and cooperative work attitude
Communicate with the Operations Supervisor to ensure the correct level of supplies are available to do their job
Develops a strong supportive relationship with the Source Emission Team and the Operations Supervisor
Develops a strong supportive relationship with the Emission Services Group and the Customer Service Team
Perform ordering and receiving duties using FLEX
Support the Customer Service Team through reviewing and updating calibration records and completing peer reviews of client reports
Other additional duties as designated by the Emission Services Manager
Skills and Knowledge: What skills and knowledge are used to carry out job responsibilities and solve problems?
2-year technical diploma or equivalent experience
Up to 2 years data administration, project management or customer service experience
Other petroleum, environmental, or related experience an asset
Strong telephone and email communication skills as these will be the primary communication tools we use to ensure we are delivering on our promises to our customers
Self-motivated, reliable and trustworthy. Ability to work under minimal supervision with high problem solving skills
Strong customer service skills and commitment to providing exceptional customer service
Skilled in problem solving, effective communication
You are ethical, dynamic, motivated and results oriented
Strong computer literacy (Microsoft Word, Excel, Outlook etc.)
Work Relationships
Internal: Emission Services , Customer Experience, and Sales Departments
External: Clients, Competitors, Government Representatives
Working Conditions: physical work environment, physical effort, visual and listening attention, and travel
Work is primarily inside the office working on a computer for extended periods
To meet our customer’s needs you must be flexible with your working hours. Overtime may be required
You must be capable of changing priorities and balancing workloads to meet tight deadlines
You must be capable of cooperating with your coworkers and supervisors to ensure our client’s expectations are met