Fixed Term (Fixed Term) There are some GREAT PEOPLE out there... we should know we hire them! IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: https://www.myworkday.com/mohegan/d/inst/1$9925/9925$8061.htmld LEAD SLOT ATTENDANT Contract $20.74 Application Deadline: May 18, 2025 Do you have a passion for working in a fast-paced, team oriented environment? Do you have a friendly, outgoing personality? Are you someone who enjoys interacting with people? If you would like to be on a team of Great People delivering great service, we may have just the opportunity for you. The job involves: •Providing remarkable service, by recognizing and anticipating guest’s needs •Responsible for the continuous and proper operation of slot machinery including, but not limited to; slot machines, ticket printers, ticket storage areas, Automatic Jackpot Machines and currency exchange machines. •Responsible for participating in jackpot payouts, credit meter payouts, filling of payout reserve containers, conducting ticket investigations and servicing of minor machine malfunctions. •Accountable for the verification of certain jackpot transactions performed by Slot Attendants •Responsible for monitoring an assigned gaming area including all other physical assets in a designated area along with its general cleanliness, orderliness and appearance •Shares knowledge and information on how the slot games are played, explaining pay tables as well as any current casino promotions and activities to earn trust and loyalty •Working safely and in compliance with OH&S policies and legislation •Accountable for ensuring adherence to Slot Operations policies, procedures, Internal Control Manual procedures, AGCO regulations and Casino policies and procedures. •Working as one team under stressful conditions during high volume business levels •Standing and walking for extended periods of time The ideal candidate has: •Minimum 1 year experience in a high-volume customer service role •Demonstrated leadership, organizational and multitasking skills with the ability to focus on results •Excellent guest service skills •Flexibility to support a 24/7 operation We thank all applicants for their interest, however, only those selected for an interview will be contacted. Niagara Casinos is committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodation is available upon request for candidates taking part in all aspects of the selection process. Knock, knock. Hear that sound? That's opportunity and it's at Niagara Casinos Since opening its doors on December 9, 1996, Casino Niagara has been non-stop excitement in the heart of the Niagara Tourism area. Just 8 years later, Fallsview Casino resort opened to the public on June 10, 2004. Built on a cliff overlooking the world-famous Horseshoe Falls, Fallsview Casino Resort is the largest and most elegant gaming resort facility in Canada. This world class gaming and entertainment facility is the crown jewel in Niagara's stunning array of wonders. At Niagara Casinos we pride ourselves on our employees and strive to create a culture for our associates that demonstrate our values every day. We believe that the differences and unique qualities in people should be celebrated and encouraged. Every employee that works here should feel valued, respected and accepted. At Niagara Casinos, EVERYTHING we do is Customer Service.
