The Group Functions Technology (GFT), Legal, Compliance and Government Relations (LCG) team is looking for an IT Business Analyst (Fall 2025 co-op). You will work as part of a high-performing team contributing to delivering digital solutions to real-life business problems, while being mentored and guided by competent colleagues in IT Business Analyst roles. The successful applicant will be involved with business requirement gathering, technical development and application support across technology platforms. You will work with our business users along with Risk and Technology teams to enhance, develop and add new functionality to our portfolio of core Compliance, Legal, Investigative Services and Government Relations applications. Position Responsibilities: Work as part of the application support resource for numerous Compliance, Legal, Investigative Services and Government Relations applications at Manulife Assist with measuring and optimizing system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, improving reliability, and innovating to continually improve We have business partners, vendors, and other IT groups within our environment. Building and maintaining positive relationships and ensuring superior customer service is a daily mission. Good verbal and written communication; able to effectively articulate technical vision, possibilities Good organizational and problem-solving abilities that enable you to manage through creative abrasion Required Qualifications: Currently enrolled in a co-op program at your post-secondary institution. Currently pursuing a Bachelor’s degree in Business Administration, Economics, Infromation Technology, Computer Science, Statistics, or a related field. Effective communicator who can negotiate effectively with business to clarify needs vs. wants/likes in order to balance business direction/requirements with cost of development and risk You live and breathe operational service improvement. This is part of who you are and with your support we will ensure the team is operating as efficiently as expected Possessing the ability to influence others, get it done together, negotiate, build bridges, adapt to change, and overcome barriers Knowledge in the following will be considered a strong asset: SQL Server, stored procedure and complex SQL Query, Client/Server applications, Azure, Pivotal or other cloud-based platforms, Power BI and other reporting tools, and Jira Good organizational and problem-solving abilities that enable you to manage through creative abrasion Experiments with emerging technologies and understanding how they will impact what comes next. Application Instructions: Submit your resume, cover letter, academic transcript, and work term evaluation (if any) in one PDF file. Note: Applications are reviewed on a rolling basis, and successful candidates will be contacted by the end of May or June. About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Working Arrangement Hybrid Salary & Benefits Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact recruitment@manulife.com for additional information. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions. We are committed to creating a workplace that offers unlimited opportunities for employees to realize their career goals. Whether it’s working abroad, exploring a new career direction or simply progressing in their chosen field, we help our employees reach their full potential.
