Company DescriptionThis is a position for a strong strategic leader with experience in senior sales roles at luxury hotels. The Area Director, Group Sales oversees the group sales activities for Fairmont Hotel Vancouver, Fairmont Pacific Rim and Fairmont Waterfront. This senior leader builds out the group sales strategies, ensures revenue maximization, supports existing client relationships and builds new business opportunities for each of the hotels. The Area Director, Group Sales is constantly looking to identify synergies, to support cross selling and to achieve and exceed the set goal for each individual on the team.Job DescriptionWhat is in it for you:Cosmopolitan by nature - With the most luxurious accommodation, extraordinary cuisine, inviting ocean views, cultural celebrations and West Coast recreation, Fairmont’s hotels in Vancouver are simply unrivalled. Be an ambassador for the brand, where your leadership, strong interpersonal skills and strategic vision will drive solid operating results, an engaged team and memorable guest experiences. Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!A competitive salary, starting from $125,000.00 per annumEligible for bonuses and/or salary increases in accordance with company policyExtensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirementsCompany-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirementsComplimentary work meal through our Colleague Dining ProgramExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerTravel reimbursement program for a TransLink monthly passComplimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST programWhat you will be doing: Based out of one of the Vancouver properties, and reporting to the Regional Director of Sales and Marketing with dotted line to Directors, Sales and Marketing at the three Vancouver properties, responsibilities and essential job functions include:Provide exceptional leadership and support to our regional group sales team, fostering a “can do” work ethicResponsible for maximizing revenues and maintaining relationships with key accounts by actively seeking out opportunities and develop strategies and tactics focused on surpassing budgeted group revenue goalsRegular prospecting of new business and develop key accounts for the regionConduct routine & timely calls on all accountsOrganize and lead client events, sites & business development tripsParticipate in training, industry trade shows and sales tripsCollaborate with Marketing and PR teams to develop and execute winning group focused marketing and media initiatives, campaigns and collateralManage regional travel budget to maximize proactive opportunities and exposure for the regionCommunicate and represent the group sales department to operations at each hotel. Communicating/hosting sites (sales and operations), attending Leadership meetings, Resume & Pre-con Meetings, and ensuring strong sales presence while customers are onsiteChampion ALL Meeting Planner programDevelop and enhance authentically local comprehensive themed events, activities and activations Assist Directors of Sales & Marketing in the following areas:Support the forecasting, budgeting, and month end/commentary processAssist with development of Marketing Plan, Budget and Sale Activity calendarProtect/manage meeting/function space to maximize group revenuesEnsure rate quotes and negotiations for room contracts are within the established parametersResponsible for initial client recovery and resolutionChampion team efficiency/use of applications and toolsCollect market & competitive intelligence to access and implement strategy and long-term goalsLead communication with hotel suppliers: Encore, Global Sales & Industry PartnersRepresent the hotel on group meeting committeesEnsure high accountability of area sales team through:Establish annual group goal setting in collaboration with sales leadershipBuilding out strategic action plans by marketEstablishing a business development strategy Meeting monthly reporting deadlines and activity goalsEnsure prompt and courteous service is extended to both internal and external customersSupport the goals, objectives and philosophies of Fairmont Hotel Vancouver, Fairmont Pacific Rim and Fairmont WaterfrontEmbody the values of AccorHotels: Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust & RespectBalance operational, administrative and Colleague needsFollow departmental policies and procedures, and all safety policiesOther duties as assignedQualificationsYour experience and skills include:Minimum of five years hotel sales experience required, with minimum 2 years as a leadership role in a luxury hotel environmentBachelors Degree and/or Hotel Management Degree preferredMultiple property sales experience preferredExcellent communication skills, both written and verbal requiredComputer literacy in various applications including Opera Sales & Catering System (or other CMS), Microsoft Office, Cvent, TravelClick-D360, LinkedInGoal oriented, competitive and well organizedStrong interpersonal and problem solving abilitiesAbility to analyze financial data to create winning group strategies and solutionsExpertise in the Sales Process – ability to execute and hold accountableExperience creating comprehensive themes (ex, tailored packages/offerings/event experiences) and resulting sales collateral / promotionsPositive attitude, firm and supportive, team based approach to ensure attainment of the hotel’s short and long term goalsAbility to travel and work flexible hours and daysBe a role model in pro-active salesAdditional InformationYour team and working environment:Key Working Relationships: Regional Vice President, General Managers, Regional Director Sales & Marketing, Directors of Sales & Marketing, Director of Sales, Director of Events and Sales Leaders. This position will also work closely with Operations Leaders, Revenue Management Leaders, Public Relations and Marketing Leaders.People Management: The Area Director of Group Sales will work alongside and lead a team consisting of four to five sales leaders and three coordinators. Visa requirements: Successful candidates must be legally eligible to work in Canada. The hotel is unable to assist candidates with Canadian work authorization.
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