BACKGROUND:
PG Glass is the largest network of Shatterprufe windscreens and Armourplate toughened automotive glass Fitment Centres in South Africa, as well as the largest repairer and installer of glazing and building glass products in Southern Africa.
SCOPE and PURPOSE OF THE ROLE: To manage the front desk of a service centre by providing professional operational support and general business consultation to all customers and staff. Special emphasis should be to ensure compliance with corporate identity and the correct advice is given to customers. To ensure that all internal sales are processed and that the correct money is collected. To be fully familiar with all products sold by PG Glass.
Main job purpose
To monitor and control the debtors accounts to ensure that payments are made in accordance with the Group credit policy and procedures.
Main Objective
To check and allocate payments correctly in order for debtors accounts to be accurate and up to date.
To monitor, investigate and ensure payments are made by the customer, including borderaux clients timeously to control overdue accounts.
To continuously check that debtors adhere to the terms and credit limits agreed and approved in order for the account to be managed effectively.
To ensure all exposures are generated where warranted or requested by customers and that account queries are resolved before month end.
To assist with the Financial year end process and audits by providing relevant and accurate information.
To support the business and resolve any account related queries timeously, and a high level of customer service is maintained.
Ensure effective communication of relevant information to all stakeholders to support effective decision making for the business.
Critical job requirements
Qualification(s)
Grade 12
Diploma in Creditor Control Management (or equivalent)
Knowledge
Accounting
Knowledge of the Credit Act
SAP
Skills
Logical Thinking
Communication Skills
Business writing skills
Detail Conscious
Computer skills
Listening skills
Problem Solving
Problem Solving
Telephone etiquette
Diplomacy and tact
Emotionally controlled
Proactive
Experience
3 years as Credit Controller
3 years in a FMCG environment
PG Glass is an Employment Equity employer who gives preference to suitable candidates who add to the diversity of the Company. All applicants meeting the requirements will be considered, but preference will be given to members of the designated groups (previously disadvantaged groups). PG Glass is also an organisation that considers only candidates with a high level of integrity and ethics)
