Who We Are We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion. This role will reside out of our Burnaby Still Creek head office location, which is centrally located in the Willingdon Business Park near Brentwood Town Centre. This location is easily accessible by the Gilmore sky train station with many shops, restaurants and other amenities nearby. What We’re Looking For Reporting to the Manager of Real Estate Support Services, the Associate Insurance Advisor is responsible for delivering professional, accurate, and efficient insurance solutions to new and existing commercially connected clients, with a strong focus on sales growth and client acquisition. Provides exceptional customer experience working with Production teams. Demonstrates good technical insurance knowledge. Adheres to HUB Service Guidelines. Demonstrates commitment to teamwork by supporting Account Executive/Account Manager (Producer) and Marketer with all aspects of servicing accounts. Responds to customer requests acting within license authority. Acts as primary customer service contact in the absence of Producer. Attends Critical Path meetings and completes any action items assigned within specified timeframe. Processes all documentation and transactions according to HUB workflows. Promptly reviews and manages account reconciliation working with Accounting, Producer and Client. Reviews and prioritizes all assigned tasks daily including mail, emails, abeyances, activities. Provides Accounts Receivable support to Producer for payment reminder letters as requested. Maintains accuracy of electronic files. Reviews and ensures accuracy of policy documentation from insurers. Continues professional development to enhance skills and technical knowledge. Other duties and responsibilities as assigned. Qualifications Level 2 General Insurance License or willing to obtain. Demonstrates excellent customer service skills; collaborates well working as part of a team. Thrives in a fast-paced environment. Strong attention to detail and accuracy. Strong business acumen and organizational skills. Intermediate MS Office knowledge, with focus on Excel and Word. The expected salary range for this position is $45,000 - $60,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. Department Account Management & Service Required Experience: Required Travel: Required Education: Hi, we’re HUB. In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected. When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support. And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control. About HUB International Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
